Technical Support Specialist

2 months ago


Bloemfontein, Orange Free State, South Africa beBee Professionals Full time
Job Offer: Support Coordinator

beBee Professionals is seeking a highly skilled Support Coordinator to provide technical support to our customers and ensure their needs are met in a timely and efficient manner.

Key Responsibilities:
  • Provide technical support to customers via various channels, including phone, email, and online platforms.
  • Troubleshoot customer issues and provide effective solutions.
  • Monitor customer feedback and take appropriate action to improve services.
  • Maintain accurate customer records and update customer information as needed.
  • Develop and maintain strong relationships with customers to ensure their satisfaction.
Requirements:
  • Bachelor's degree in Computer Science or a related field.
  • At least 2 years of experience in customer service or technical support.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and manage multiple tasks.
  • Knowledge of customer service principles and practices.

We are looking for a highly motivated and detail-oriented individual to join our team as a Support Coordinator. If you have a strong technical background and excellent communication skills, we encourage you to apply for this exciting opportunity.



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