Customer Experience Advocate

6 days ago


Newcastle, KwaZulu-Natal, South Africa Faw Trucks Southern Africa Full time
Key Responsibilities
  • Greet customers and assist with their queries in a professional and courteous manner.
  • Prepare and issue job cards for work to be done, ensuring all necessary information is accurate and up-to-date.
  • Consult with mechanics and other technicians to determine the best course of action for repairs and maintenance.
  • Communicate with customers to provide updates on the status of their vehicles and to obtain approval for additional work.


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