Customer Experience Director

5 days ago


Newcastle, KwaZulu-Natal, South Africa The Recruitment Guy (Pty) Ltd Full time

We are looking for a highly skilled Customer Experience Director to join our team in Ladysmith. As a Customer Experience Director, you will be responsible for delivering exceptional customer experiences through efficient and effective operational support.

Main Responsibilities
  1. Develop and implement strategies to enhance the overall customer experience.
  2. Lead the front desk team to deliver high-quality services to customers.
  3. Monitor and report on key performance indicators to identify areas for improvement.
  4. Collaborate with Management to achieve business objectives and drive growth.
  5. Stay up-to-date with industry trends and implement best practices to maintain competitiveness.


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