Customer Experience Director
5 days ago
We are looking for a highly skilled Customer Experience Director to join our team in Ladysmith. As a Customer Experience Director, you will be responsible for delivering exceptional customer experiences through efficient and effective operational support.
Main Responsibilities- Develop and implement strategies to enhance the overall customer experience.
- Lead the front desk team to deliver high-quality services to customers.
- Monitor and report on key performance indicators to identify areas for improvement.
- Collaborate with Management to achieve business objectives and drive growth.
- Stay up-to-date with industry trends and implement best practices to maintain competitiveness.
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Customer Experience Specialist
5 days ago
Newcastle, KwaZulu-Natal, South Africa Nutun Full timeNutun is committed to delivering exceptional customer service through its outsourced contact centre solutions.Job DetailsThis role is an excellent opportunity to join a dynamic team and contribute to the success of our customers.Responsibilities include handling customer complaints, providing solutions, and escalating issues as necessaryExcellent...
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Customer Experience Manager
5 days ago
Newcastle, KwaZulu-Natal, South Africa Talksure Pty Ltd Full timeWe're on the hunt for a skilled Customer Experience Manager to join our dynamic team at Talksure! As a key member of our Quality Assurance team, you'll play a crucial role in ensuring our agents provide top-notch customer experiences.Key ResponsibilitiesAnalyze sales agent trends and monitor productivity statistics.Audit sales and complete evaluation forms...
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Customer Experience Specialist
5 days ago
Newcastle, KwaZulu-Natal, South Africa Merand Corbett & Associates Full timeJob SummaryWe are looking for an experienced Client Services Manager to join our team. As a key member of our client services department, you will be responsible for ensuring that our clients receive exceptional service and support.Key ResponsibilitiesEnsuring that client portfolios are efficiently serviced to guarantee customer satisfaction.Managing...
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Customer Experience Advocate
5 days ago
Newcastle, KwaZulu-Natal, South Africa Faw Trucks Southern Africa Full timeKey ResponsibilitiesGreet customers and assist with their queries in a professional and courteous manner.Prepare and issue job cards for work to be done, ensuring all necessary information is accurate and up-to-date.Consult with mechanics and other technicians to determine the best course of action for repairs and maintenance.Communicate with customers to...
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Sales and Customer Experience Specialist
5 days ago
Newcastle, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Full timeJob DescriptionWe are looking for a dynamic and customer-centric Sales and Customer Experience Specialist to join our team.Main Responsibilities:Deliver exceptional sales and customer experience through personalized service.Develop and implement strategies to drive sales growth and customer loyalty.Work collaboratively with cross-functional teams to achieve...
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Customer Experience Specialist X3
10 hours ago
Newcastle, KwaZulu-Natal, South Africa Hollywoodbets Full timeHollywoodbets is a leading entertainment company operating across Africa and the United Kingdom.We are seeking a Customer Experience Specialist to join our Purple Team, focusing on improving customer satisfaction and loyalty.The successful candidate will be responsible for providing expert guidance on customer interactions, identifying areas for improvement,...
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Business Development Director
6 days ago
Newcastle, KwaZulu-Natal, South Africa The Building Company Full timeJob Title: Business Development DirectorWe are seeking a highly skilled Business Development Director to join our team at The Building Company. In this role, you will be responsible for identifying new business opportunities and developing marketing strategies.Main Responsibilities:Identify new business opportunities and develop marketing strategies.Manage...
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Retail Business Director
5 days ago
Newcastle, KwaZulu-Natal, South Africa Pro Select Consulting Full timeJob DescriptionPro Select Consulting seeks an experienced Retail Business Director to lead our Hillcrest store team.The successful candidate will oversee daily operations, drive sales growth, and enhance customer experience.Spearhead store team development through talent management and succession planning.Recruit, train, and manage a high-performing team in...
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Customer Service Director
10 hours ago
Newcastle, KwaZulu-Natal, South Africa Fives Landis Ltd Full timeThe Sales and Procurement Manager position at Fives Services Southern Africa (PTY) Ltd involves managing the logistics function, organizing all transportation of spare parts from overseas suppliers to the end customer. The role requires strict monitoring and maintenance of incoterms, adhering to the transport budget, and ensuring all departmental procedures...
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Distribution Centre Director
10 hours ago
Newcastle, KwaZulu-Natal, South Africa Set Recruitment Consultants Full timeCompany Overview:We are a leading recruitment agency seeking an experienced professional to join our team as a Distribution Centre Director.About the Role:This is a key leadership position, responsible for overseeing Warehouse Operations, Inventory, Transport Operations, and Customer Service.You will be accountable for achieving customer contracted service...
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Quality Assurance Director
5 days ago
Newcastle, KwaZulu-Natal, South Africa Talksure Pty Ltd Full timeTalksure is committed to excellence, and we're looking for a seasoned Quality Assurance Director to lead our Quality Assurance team to new heights!Main ObjectivesDevelop and implement effective QA processes to drive business growth.Collaborate with sales teams to improve customer satisfaction.QualificationsProven track record of success in a similar...
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Financial Operations Director
5 days ago
Newcastle, KwaZulu-Natal, South Africa Invictus Education Group Full timeWe are seeking a skilled Financial Operations Director to support the financial operations of Invictus Education Group.About the RoleThe ideal candidate will have experience in accounting functions, financial reporting, and compliance with regulations.Strong knowledge of accounting principles, financial reporting, and regulatory requirements is...
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Quality Assurance Director
10 hours ago
Newcastle, KwaZulu-Natal, South Africa Talksure Pty Ltd Full timeAbout This Role:We are Talksure Pty Ltd, a forward-thinking contact center solutions provider, driven by a passion for innovation and customer satisfaction.Job Description:As our new Quality Assurance Director, you will be responsible for developing and implementing strategies to improve call center performance, quality, and productivity. You will also...
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Operations Director
5 days ago
Newcastle, KwaZulu-Natal, South Africa Manpower Group Sa (Pty) Ltd Full timeJob DescriptionAs an Operations Director - Projects at Manpower Group Sa (Pty) Ltd, you will be responsible for overseeing complex projects from initiation to completion.You will lead and manage projects across multiple sites, including Richards Bay and Mozambique.This role demands strategic oversight, leadership, and cross-functional collaboration to ensure...
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Supply Chain Director
5 days ago
Newcastle, KwaZulu-Natal, South Africa Mass Staffing Projects Full timeMass Staffing Projects is a leading manufacturer of automotive & industrial components, and we are seeking a seasoned Supply Chain Director to lead our supply chain function.Key Responsibilities:Develop and implement strategic plans to improve supply chain efficiency and effectivenessLead cross-functional teams to achieve business objectivesManage supplier...
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Project Director
5 days ago
Newcastle, KwaZulu-Natal, South Africa University Of Fort Hare Full timeJob DescriptionAt the University of Fort Hare, we are seeking a seasoned Project Director to lead our engineering projects. As a key member of our team, you will be responsible for overseeing project execution, ensuring timely completion, and maintaining high-quality deliverables.Key Responsibilities:Lead cross-functional teams in project planning,...
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Strategic Operations Director
10 hours ago
Newcastle, KwaZulu-Natal, South Africa The Unlimited Full timeAbout The Unlimited:At The Unlimited, we are on the hunt for a Strategic Operations Director to join our team.This role will play a critical part in developing and optimizing QA, Forensics, and Market Conduct processes to enhance efficiency and effectiveness.You'll be responsible for leading cross-functional teams in implementing new tools and technologies...
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Automotive Service Director
5 days ago
Newcastle, KwaZulu-Natal, South Africa Sydsen Full timeAbout the PositionSydsen, a respected truck dealership in Newcastle, KwaZulu Natal, is seeking a highly skilled Automotive Service Director to lead our commercial vehicle workshop.Responsibilities:Develop and implement strategies to improve workshop efficiency and productivityOversee the training and development of techniciansMaintain relationships with key...
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Client Engagement Director
5 days ago
Newcastle, KwaZulu-Natal, South Africa Rmb Nigeria Limited Full timeAbout UsWe are a financial institution that provides a range of banking and insurance products to individuals and businesses. Our mission is to help our clients achieve their financial goals by providing innovative solutions and exceptional service.As a Client Engagement Director, you will play a key role in delivering our mission by leading a team of...
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Business Strategy Director
5 days ago
Newcastle, KwaZulu-Natal, South Africa Findojobs South Africa Full timeJob OverviewWe are seeking a seasoned executive to lead our manufacturing operations. As Business Strategy Director, you will be responsible for driving business growth and profitability through strategic planning and execution.Key ResponsibilitiesBusiness Growth & Development: Identify opportunities for expansion and develop strategies to drive revenue...