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Logistics Delivery Operations Coordinator

2 weeks ago

Cape Town, Western Cape, South Africa Cartrack Full time
Job Description

We are seeking a highly skilled Last Mile Delivery Support Expert to join our team at Cartrack. As a key member of our operations department, you will be responsible for managing the delivery process from order creation to delivery completion.

The ideal candidate will have excellent customer service skills, with the ability to troubleshoot technical issues and collaborate with internal teams to resolve driver issues promptly.

  • Proactively manage the delivery process from order creation to delivery completion.
  • Track active orders to ensure timely delivery.
  • Troubleshoot and resolve technical issues related to the driver application.
Requirements

To succeed in this role, you will need:

  • Minimum 1 year customer service experience.
  • Confidence and skillful negotiating skills.