Delivery Operations Coordinator

2 weeks ago


Cape Town, Western Cape, South Africa The Building Company Full time

**The Building Company: Delivery Operations Coordinator Job Description**

Overview

This role is responsible for supporting the Dispatch Supervisor in the effective management of our delivery operations. The ideal candidate will possess excellent organizational skills, attention to detail, and a strong customer service focus.

Responsibilities
  • Vehicle Inspection and Maintenance: Conduct regular vehicle inspections and schedule maintenance activities to prevent breakdowns and minimize downtime.
  • Licenses and Documents Management: Ensure all driver licenses, vehicle registrations, and other essential documents are up-to-date and compliant with regulatory requirements.
  • Customer Service: Provide exceptional customer service by greeting customers warmly and addressing any queries or concerns they may have.
  • Invoice Verification: Verify invoices and confirm payment details with drivers to ensure timely payments.
  • Goods and Quantities Checking: Conduct regular checks to ensure that goods are delivered accurately and in accordance with customer specifications.
  • Workplace Organization: Maintain a clean and organized workspace, adhering to health and safety standards.
  • Issue Resolution: Respond promptly to customer inquiries and resolve any issues efficiently.
Requirements
  • Education: A valid Grade 12 certificate is required for this role.
  • Experience: 1-2 years of experience in a similar logistics or dispatch role is preferred.


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