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Insurance Operations Manager
2 weeks ago
We are seeking a Vice President of Operational Excellence to lead and implement a strategic plan for operational excellence within the insurance vertical.
The successful candidate will have a minimum of 13 years of work experience, preferably from a BPO background, and possess strong leadership skills, excellent communication and project management skills, and the ability to inspire and motivate team members.
Key responsibilities include developing and implementing a strategic plan, identifying and implementing industry best practices, prioritizing areas for process improvement and optimization, creating a comprehensive quality management system, and driving adoption of innovative solutions and technologies.
The ideal candidate will be fluent in English and proficient in MS Office.
