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Operations Director

2 months ago

Johannesburg, Gauteng, South Africa Letshalo HR Services Full time
Job Description

Letshalo HR Services is seeking a highly skilled and experienced Operations Director to lead our company's operations and drive business growth.

Key Responsibilities
  • Operational Excellence
    • Analyze and optimize departmental processes to increase productivity and efficiency.
    • Mentor and guide the licensing team in best practices and procedures.
    • Develop and implement licensing and distribution strategies.
    • Provide guidance on licensing negotiations and ensure compliance with regulatory requirements.
    • Implement and maintain up-to-date membership and works information.
    • Ensure seamless integration of membership information and works into SUISA and CisNet systems.
    • Develop and implement strategies to increase frequency, accuracy, and quantity of royalty distributions.
    • Implement and evaluate improvements in data processing and member statements through the deployment of new technologies and streamlined processes.
    • Provide actionable reports to inform business decisions and drive growth.
    • Assist in the formulation and implementation of the operational budget.
  • Operational Policy and Procedure Management
    • Develop and maintain an inventory of current operational policies and practices aligned with company culture and vision.
    • Recommend and implement workable changes in line with relevant legislation and best practices.
    • Ensure the company maintains an unqualified audit report.
  • Leadership and Staff Coordination
    • Develop and implement a succession plan and human capital development strategies in collaboration with the CEO.
    • Provide ongoing guidance and support to operational staff.
    • Manage organizational performance against strategic objectives.
    • Respond promptly to staff requirements for assistance and delegate tasks effectively.
    • Build collaboration and consensus among teams.
  • Governance
    • Prepare for the Annual General Meeting (AGM) in accordance with the Memorandum of Incorporation (MOI).
    • Ensure the company complies with all statutory requirements and legislation.
  • Stakeholder Management
    • Employ strategies to maximize stakeholder satisfaction, including:
    • Members (Publishers and composers)
    • Government (CIPC, DTI, and DAC, DOC, and other governmental departments)
    • Bilateral agreements with other societies
    • Media
    Requirements
    • Relevant Bachelor's degree
    • LLB/LLM with a specialization in copyright will be an added advantage
    • 5 to 10 years of managerial experience in Music Publishing, collective management of copyright and related rights, operations, or business development
    • Demonstrated skill in project management and time management
    • Understanding of music business processes, departments, and goals
    • Excellent communication skills
    • Exceptional client relations management and people management skills
    • Demonstrated leadership ability
    • Solution-oriented and demonstrates a knack for decision-making to efficiently face challenges
    • Expertise in project management, self-management, and other management tools