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Luxury Spa Manager

1 month ago

Knysna, Western Cape, South Africa The Legends Agency Full time

The Legends Agency is seeking an experienced and passionate Luxury Spa Manager to join our team in Knysna, South Africa. This role offers a unique opportunity to lead the spa in delivering exceptional therapeutic services, ensuring a calming, welcoming environment for guests and maintaining the highest standards of service.

Job Description

The Spa Manager will oversee the daily operations of the spa, providing personalized treatments, fostering a peaceful atmosphere, and contributing to the overall guest experience. Key responsibilities include:

  • Delivering high-quality therapeutic spa treatments tailored to individual guest needs.
  • Providing consultations and recommending appropriate treatments based on clients' preferences and conditions.
  • Supervising and mentoring a team of spa therapists, ensuring all treatments meet our high standards.
  • Maintaining a peaceful and relaxing atmosphere in the spa at all times, ensuring a tranquil experience for each guest.
  • Ensuring cleanliness and hygiene standards are upheld in treatment areas and the overall spa facility.
  • Collaborating with other departments to ensure seamless service delivery and guest satisfaction.

The ideal candidate will possess:

  • A Grade 12 or Equivalent qualification.
  • Fluency in English (spoken, written, and comprehension) at a professional level.
  • Computer literacy with proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Certification in massage therapy or a related spa treatment field.
  • Prior experience in a spa or wellness environment, with a minimum of 2-3 years experience in a therapist role.
  • Proven experience in supervising or managing a team of spa therapists.
  • Excellent communication skills, with a warm and professional demeanor.
  • Strong attention to detail and ability to work under pressure.

We offer a competitive salary range of R300,000 - R400,000 per annum, depending on experience, as well as opportunities for ongoing professional development and learning in the wellness field.