Claims Department Manager

2 weeks ago


Johannesburg, Gauteng, South Africa CallForce Full time
Claims Team Leader Job Description

At CallForce, we are seeking a seasoned Claims Team Leader to oversee our claims department and drive exceptional results. As a key member of our team, you will be responsible for leading a team of consultants, ensuring efficient and accurate claims processing, and providing mentorship and guidance to team members.

Key Responsibilities:

  • Team Supervision: Lead and manage a team of claims consultants to achieve departmental goals and objectives.
  • Claims Processing: Oversee the processing of claims, ensuring timely and accurate resolution.
  • Coaching and Development: Provide guidance and mentorship to team members to enhance their skills and knowledge.
  • Quality Assurance: Ensure that claims processing meets the highest standards of quality and accuracy.
  • Customer Service: Provide exceptional customer service to clients, ensuring their needs are met and exceeded.
  • Performance Metrics: Monitor and analyze performance metrics to identify areas for improvement.
  • Reporting: Prepare and present regular reports to management on departmental performance.
  • Policy Adherence: Ensure that all claims processing adheres to regulatory requirements and company policies.

Requirements:

  • Matric / Grade 12/ SAQA Accredited Equivalent (Essential)
  • Regulatory Exam 5
  • Relevant FAIS Qualification
  • Minimum of 2 years of experience in claims management or a related role
  • Knowledge of insurance policies, claims procedures, and regulatory requirements.

What We Offer:

  • Competitive salary and performance-based bonuses
  • Opportunities for professional development and career advancement
  • Collaborative and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Claims Team Leader looking for a new challenge, please submit your application.



  • Johannesburg, Gauteng, South Africa CallForce Full time

    Claims Team Leader Job DescriptionAt CallForce, we are seeking a seasoned Claims Team Leader to spearhead our claims department. As a Claims Team Leader, you will be responsible for overseeing a team of consultants, ensuring seamless claims processing, and providing guidance and mentorship to team members.Key Responsibilities:Team Supervision: Lead and...

  • Claims Manager

    4 weeks ago


    Johannesburg, Gauteng, South Africa Salt Employee Benefits Full time

    Job Title: Claims ManagerWe are seeking a highly skilled Claims Manager to join our team at Salt Employee Benefits. As a Claims Manager, you will be responsible for the overall management of the claims department, ensuring that all claims are processed efficiently and effectively.Key Responsibilities:Claims Management: Manage, plan, monitor, and report on...


  • Johannesburg, Gauteng, South Africa Aon Full time

    Director of Claims Operations Are you an influential figure in the insurance sector with extensive experience in claims management? We invite you to explore this opportunity. Aon South Africa is seeking a Director of Claims Operations to work in a hybrid capacity from our Head Office. This pivotal role involves overseeing the daily functions of the...

  • Claims Adjuster

    4 days ago


    Johannesburg, Gauteng, South Africa SavageOne Pty Ltd Full time

    Job Title: Claim HandlerAbout the Role:SavageOne Pty Ltd is seeking a skilled Claim Handler to join our team. As a Claim Handler, you will be responsible for handling insurance claims, investigating claims, and communicating with claimants and policyholders.Key Responsibilities:Review and assess insurance claims to determine coverage and eligibility.Conduct...

  • Claims Adjuster

    3 weeks ago


    Johannesburg, Gauteng, South Africa SavageOne Pty Ltd Full time

    Job Summary: SavageOne Pty Ltd is seeking a skilled Claims Handler to join our team. As a Claims Handler, you will be responsible for receiving and reviewing insurance claims, conducting thorough investigations, and evaluating claim documentation to determine coverage and eligibility. Key Responsibilities: Receive and review insurance claims, including...

  • Claims Examiner

    3 weeks ago


    Johannesburg, Gauteng, South Africa SavageOne Pty Ltd Full time

    Job Title: Claim HandlerAbout the Role:We are seeking a highly skilled and experienced Claim Handler to join our team at SavageOne Pty Ltd. As a Claim Handler, you will be responsible for handling insurance claims from initial receipt to final resolution, ensuring that all claims are processed efficiently and effectively.Key Responsibilities:Review and...


  • Johannesburg, Gauteng, South Africa Insphired Full time

    Job Title: Benefits Claims ClerkAt Insphired, we are seeking a highly organized and detail-oriented Benefits Claims Clerk to join our team. As a Benefits Claims Clerk, you will be responsible for ensuring that all claims are processed efficiently and accurately.Key Responsibilities:Claims Processing: Log claims onto the NATURAL system, verify documentation...


  • Johannesburg, Gauteng, South Africa Planned Talent Full time

    Senior Claims OfficerPlanned Talent is seeking a highly experienced Senior Claims Officer to join our client's growing team in the reinsurance industry.About the OpportunityThis role requires strong expertise in claims administration and a deep understanding of the reinsurance sector.Key ResponsibilitiesManage and process a portfolio of reinsurance claims,...

  • Claims Administrator

    3 weeks ago


    Johannesburg, Gauteng, South Africa Salt Employee Benefits Full time

    Job Title: Administrator: Death ClaimsThe Claims Administrator is responsible for the accurate and timely processing of death claims within the agreed service level between Salt Employee Benefits and the Fund, meeting production standards.Key Responsibilities:Process death claims, respond to queries, and resolve complaints in a timely and professional...

  • Claims Specialist

    2 weeks ago


    Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Job Title: Claims HandlerJob Summary:We are seeking a highly skilled Claims Handler to join our team at Energy at Work Projects. As a Claims Handler, you will be responsible for handling claims efficiently, ensuring that customers receive excellent service, and maintaining accurate records.Key Responsibilities:Capture and process new claims in a timely and...

  • Operational Manager

    4 weeks ago


    Johannesburg, Gauteng, South Africa Tech Circuit Staffing Solutions Full time

    Job Title: Operational Manager - Contracts DepartmentWe are seeking a highly skilled and experienced Operational Manager to join our Contracts Department at Tech Circuit Staffing Solutions. As an Operational Manager, you will be responsible for managing, coordinating, and planning our Contracts Department to ensure professional After Sales Service and...

  • Senior Claims Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Armstrong Appointments Full time

    Senior Claims Manager Job DescriptionArmstrong Appointments is seeking a highly skilled Senior Claims Manager to join our team in Johannesburg, South Africa. As a key member of our claims team, you will be responsible for handling a broad portfolio of general property, engineering, mining, casualty/financial lines claims.Main Responsibilities:Deliver...


  • Johannesburg, Gauteng, South Africa Aon Full time

    Claims Service Advisor Job DescriptionAon is seeking a skilled Claims Service Advisor to join our Risk Solutions department. As a Claims Service Advisor, you will play a critical role in managing the claims process from registration to finalization.Key Responsibilities:Provide claims services to clients, including claims administration and resolving specific...


  • Johannesburg, Gauteng, South Africa Aon Full time

    Claims Service Advisor Job DescriptionAon is seeking a skilled Claims Service Advisor to join our Risk Solutions department. As a Claims Service Advisor, you will play a critical role in managing the claims process from registration to finalization.Key Responsibilities:Provide claims services to clients, including claims administration and resolving specific...


  • Johannesburg, Gauteng, South Africa Armstrong Appointments Full time

    Senior Claims Manager Job DescriptionArmstrong Appointments is seeking a highly skilled Senior Claims Manager to join our team in Johannesburg, South Africa. As a key member of our claims team, you will be responsible for handling a broad portfolio of general property, engineering, mining, casualty/financial lines claims.Main Responsibilities:Deliver...


  • Johannesburg, Gauteng, South Africa Insphired Full time

    Job Summary:Insphired is seeking a highly organized and detail-oriented Benefits Claims Clerk to join our team. As a Benefits Claims Clerk, you will be responsible for ensuring that all claims are processed efficiently and accurately.Key Responsibilities:Claims Processing: Log claims onto the NATURAL system, verify documentation and member details, and...

  • Claims Team Leader

    1 month ago


    Johannesburg, Gauteng, South Africa CallForce Full time

    At CallForce, we are seeking a seasoned professional to lead our claims department with expertise and vision. As a Claims Team Leader, you will be responsible for overseeing the efficient and accurate processing of claims, while providing guidance and mentorship to team members.Key Responsibilities:Supervise a team of claims consultants to ensure seamless...


  • Johannesburg, Gauteng, South Africa SALT Employee Benefits Full time

    Job Title: Claims Approvals AdministratorAbout the Role:We are seeking a highly skilled and experienced Claims Approvals Administrator to join our team at SALT Employee Benefits. As a key member of our claims team, you will be responsible for ensuring that all claims are processed efficiently and accurately, while maintaining the highest level of customer...

  • Claims Team Leader

    4 weeks ago


    Johannesburg, Gauteng, South Africa Salt Employee Benefits Full time

    About the RoleWe are seeking a highly skilled and experienced Claims Team Leader to join our team at Salt Employee Benefits. As a Claims Team Leader, you will be responsible for the overall management of the claims team, ensuring that all claims are processed efficiently and effectively.Key ResponsibilitiesManage and lead a team of claims handlers to ensure...

  • Operational Manager

    1 month ago


    Johannesburg, Gauteng, South Africa Tech Circuit Staffing Solutions Full time

    Job Description**Job Title:** Operational Manager - Contracts Department**Job Summary:** We are seeking an experienced Operational Manager to lead our Contracts Department and ensure the successful execution of our contracts. The successful candidate will be responsible for managing, coordinating, and planning the department to deliver professional...