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Tech Support Expert

2 weeks ago

Cape Town, Western Cape, South Africa SupportYourApp Full time

SupportYourApp is a Support-as-a-Service company that provides exceptional technical, customer support, and CX services for tech companies worldwide.

We prioritize our team members' growth and well-being, surrounding them with unlimited care, individual approach, and wholesome positive experience.

Our team is diverse and welcomes people with various backgrounds and experiences. We offer a chance to join us and send your CV in English, highlighting your outstanding skills.

This role requires fluency in German (C1 level minimum) and upper-intermediate English, 1 year of experience in customer support, strong communication skills, positive, responsible, and proactive attitude, and a personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Benefits include a fixed schedule, opportunity to work fully remotely, inclusive international environment, compensation in USD, good bonuses for referring friends, paid intensive training and probation, work-life balance, responsive management interested in your growth and long-lasting cooperation, and greenhouse conditions for self-development.