Team Operations Coordinator

6 days ago


Cape Town, Western Cape, South Africa Best10 Full time

At Best10, we are committed to revolutionizing the nutrition industry by partnering with our clients to create customized plans that cater to their unique needs. We believe in empowering individuals to reach their goals through daily coaching and support.

We are currently seeking an exceptional individual to join our team as a Team Operations Coordinator. In this role, you will be responsible for updating customer cancellations, processing refunds, generating reports on failed payments, and flagging customer complaints.

You will also play a critical role in preparing comparative measurement data and crafting visual aids using Canva to facilitate smooth interactions with our customers. Additionally, you will generate monthly reports for leadership meetings and cancellations reports.

If you possess excellent organizational skills, attention to detail, and effective time management, we invite you to apply for this opportunity.

About the Role:
  • Update customer cancellations for daily reporting.
  • Process customer refunds.
  • Generate reports on failed customer payments.
  • Flag customer complaints from daily surveys.

The ideal candidate will have proven experience in a fast-paced environment, managing multiple projects simultaneously. They should be proficient in Zoho CRM, Google Sheets, and Slack, with excellent communication and problem-solving skills.



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