Store Leader for Retail Excellence

6 days ago


Durban, KwaZulu-Natal, South Africa TFG Full time

Job Title: Store Leader for Retail Excellence

The successful candidate will lead our retail store located in KwaZulu-Natal, ensuring the achievement of targets and delivering exceptional customer service.

About the Role:

  • This is a leadership role that requires driving sales growth, managing expenses, and controlling stock losses.
  • Key responsibilities include executing in-store merchandising strategy, ensuring customer satisfaction, and developing staff to meet performance expectations.
  • The ideal candidate will have a Matric certificate and at least 3 years of retail experience with a minimum of 1 year as a store leader.

Key Skills and Qualifications:

  • A proven track record of building customer loyalty and delivering excellent customer service.
  • Ability to effectively present solutions and initiate compelling sales conversations.
  • Familiarity with buying influences and ability to leverage digital communications with customers.
  • Strong negotiation and selling skills, with the ability to manage resistance and navigate customer challenges.
  • A strategic thinker with excellent planning and organizing skills, able to develop and execute sales strategies.

About TFG:

We are a leading retailer with a strong presence in South Africa. Our company culture values teamwork, innovation, and customer-centricity. We offer a competitive salary package, including an estimated annual salary of R300,000 - R450,000, depending on experience, as well as opportunities for career growth and professional development.



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