Retail Store Operations Manager

6 days ago


Durban, KwaZulu-Natal, South Africa Mr Price Group Full time

Job Title: Retail Store Operations Manager - Sales and Service Excellence

About Mr Price Group:

Mr Price Group is a leading retail company in South Africa, known for its innovative and customer-centric approach.

Salary: R420,000 - R600,000 per annum, depending on experience

Job Description:

We are seeking an experienced Retail Store Operations Manager to join our team at Mr Price Cellular. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores.

Key Responsibilities:

  • Lead and manage a team of sales associates and supervisors to achieve sales targets and provide excellent customer service
  • Develop and implement strategies to drive sales growth, improve customer engagement, and increase brand awareness
  • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Collaborate with the store manager and other departments to achieve business objectives and improve overall store performance

Required Skills and Qualifications:

  • Degree in Business Administration or related field
  • Minimum 3 years' experience in retail management, preferably in a similar role
  • Excellent leadership and communication skills
  • Ability to analyze data and make informed decisions
  • Proven track record of driving sales growth and improving customer satisfaction

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunities for career advancement within the company
  • Flexible working hours and work-life balance

How to Apply:

If you are a motivated and results-driven individual with a passion for retail, please submit your application, including your resume and a cover letter, to [insert contact details]. We look forward to hearing from you



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