Technical Support Team Lead

1 month ago


Pinetown, KwaZulu-Natal, South Africa Time Personnel Full time
  • Key Responsibilities:
    • Troubleshoot and resolve technical problems reported by onsite field technicians.
    • Develop and maintain a strong understanding of company systems and internal processes to provide effective support.
    • Ensure the Technical Support Services (TSS) team meets daily critical tasks and notifies managers of any potential delays.
    • Identify and address areas where staff may be lacking in required skills to maintain good levels of service delivery.
    • Manage the testing of the website and ERP on a weekly basis to ensure features are working correctly and reports are running accurately.
    • Conduct quality control audits on technical repairs and new installations using the ERP system.
    • Attend meetings with managers as required.
  • Requirements:
    • Grade 12 or relevant qualification.
    • Minimum 3 years of experience in a management role with a strong understanding of computer studies.
    • Proficient in Excel and able to compile reports.
    • Excellent command of the English language and communication skills.
    • Ability to work independently and as part of a team.
    • Strong attention to detail and administration skills.


  • Pinetown, KwaZulu-Natal, South Africa Time Personnel Full time

    About the RoleWe are seeking a highly skilled Technical Support Team Lead to join our team at Time Personnel. As a key member of our IT department, you will be responsible for leading our technical support team and ensuring the smooth operation of our systems.


  • Pinetown, KwaZulu-Natal, South Africa Time Personnel Full time

    Join Time Personnel as a Technical Support Team Lead, responsible for overseeing the team's daily tasks and ensuring exceptional service delivery to the company.About the RoleThis key position involves managing technical problems reported by onsite field technicians, identifying areas where staff may lack required skills, and ensuring that CoPs are readily...


  • Pinetown, KwaZulu-Natal, South Africa Time Personnel Full time

    Job Title:Technical Support Team Lead for Time Personnel


  • Pinetown, KwaZulu-Natal, South Africa Time Personnel Full time

    Job RequirementsA basic understanding of Computer Studies, with a minimum grade of AExperience in database management, preferably with MySQLExcellent Excel skills, with proficiency in generating reportsA strong command of the English language, with excellent telephone and email etiquetteImpeccable time management, with the ability to process system flows and...


  • Pinetown, KwaZulu-Natal, South Africa Time Personnel Full time

    Job Description:This role is a pivotal part of our team, responsible for providing top-notch technical support to our onsite field technicians. As the Technical Support Team Lead, you will be at the forefront of troubleshooting and resolving complex technical issues.We are seeking an individual with a strong background in IT and excellent leadership skills...

  • IT Support Team Leader

    2 months ago


    Pinetown, KwaZulu-Natal, South Africa Time Personnel Full time

    Job DescriptionTime Personnel is seeking a highly skilled and experienced IT Support Team Leader to join our team. In this role, you will be responsible for leading a team of technical support specialists and ensuring the delivery of high-quality IT services to our clients.Key ResponsibilitiesLead a team of technical support specialists to provide timely and...


  • Pinetown, KwaZulu-Natal, South Africa Time Personnel Full time

    Job Title: IT Support Technician Team LeaderJob Summary: We are seeking a highly skilled and experienced IT Support Technician Team Leader to join our team at Time Personnel. The successful candidate will be responsible for leading a team of IT support technicians and ensuring the delivery of excellent IT services to our clients.Key Responsibilities:Lead a...


  • Pinetown, KwaZulu-Natal, South Africa Time Personnel Full time

    At Time Personnel, we are seeking a highly skilled and experienced IT Operations Team Lead to join our team. This is a dynamic role that requires strong leadership skills, technical expertise, and the ability to manage multiple tasks simultaneously.Salary: R400,000 - R600,000 per annumJob DescriptionThe primary responsibility of this role will be to oversee...

  • IT Support Manager

    4 weeks ago


    Pinetown, KwaZulu-Natal, South Africa Time Personnel Full time

    Job Title: IT Support ManagerWe are seeking an experienced IT Support Manager to join our team at Time Personnel. The successful candidate will be responsible for leading our technical support team and ensuring that all IT systems are running smoothly.About the Role:Lead a team of IT technicians to deliver exceptional technical support to our...

  • IT Support Manager

    3 weeks ago


    Pinetown, KwaZulu-Natal, South Africa Time Personnel Full time

    Job DescriptionWe are seeking a highly skilled and experienced IT Support Manager to join our team at Time Personnel. As an IT Support Manager, you will be responsible for leading a team of IT support technicians and ensuring the smooth operation of our IT systems.About the RoleLead a team of IT support technicians to provide first-line technical support to...


  • Pinetown, KwaZulu-Natal, South Africa MC Technology Staffing Full time

    Company Overview:MC Technology Staffing is a leading provider of technical support services, dedicated to delivering exceptional customer experiences.


  • Pinetown, KwaZulu-Natal, South Africa MC Technology Staffing Full time

    Job Summary:We are seeking an Electronics Support Specialist to join our team. The ideal candidate will possess strong technical skills, excellent communication abilities, and a passion for providing top-notch service.

  • IT Support Manager

    2 months ago


    Pinetown, KwaZulu-Natal, South Africa Time Personnel Full time

    We are seeking a skilled IT Support Manager to join our team at Time Personnel. If you have a passion for IT and are looking for a challenging role, then this could be the perfect opportunity for you.Key Responsibilities:Manage the IT Support TeamResolve technical issuesProvide excellent customer serviceStay up-to-date with the latest IT trends and...

  • IT Support Specialist

    2 months ago


    Pinetown, KwaZulu-Natal, South Africa Time Personnel Full time

    Key Responsibilities:Technical Leadership: Provide technical guidance and support to the IT team, ensuring seamless operation of computer systems and databases.Team Management: Supervise and mentor team members, fostering a culture of excellence and collaboration.Problem-Solving: Analyze and resolve complex technical issues, utilizing strong problem-solving...


  • Pinetown, KwaZulu-Natal, South Africa Sydsen Full time

    Company OverviewSydsen is a leading recruitment agency specializing in connecting top talent with prestigious clients in the automotive industry.Job DescriptionWe are seeking an experienced Automotive Support Specialist to join our team in Pinetown, KwaZulu-Natal. The successful candidate will support skilled technicians by performing various tasks,...


  • Pinetown, KwaZulu-Natal, South Africa Staff Solutions Recruitment Full time

    Job DescriptionWe are looking for a highly motivated Regional Sales Manager to join our team at Staff Solutions Recruitment. As a key member of our sales team, you will be responsible for driving business growth and expansion through effective sales strategies and team management.About the JobThis is a challenging and rewarding role that requires a strong...


  • Pinetown, KwaZulu-Natal, South Africa Staff Solutions Recruitment Full time

    Staff Solutions Recruitment is seeking an experienced Regional Business Development Lead to join our team. This role offers a competitive salary of $120,000 per annum.About the Role:The successful candidate will be responsible for driving business growth in the region through strategic planning and execution.They will work closely with technical teams to...


  • Pinetown, KwaZulu-Natal, South Africa Vision Elevators (Pty) Ltd Full time

    Estimated Salary: R400,000 - R600,000 per annum.About Vision Elevators (Pty) LtdVision Elevators (Pty) Ltd is a leading provider of lift solutions in Pinetown, South Africa. We are committed to delivering high-quality products and services that meet the needs of our customers.Job DescriptionWe are seeking a Technical Mechanical Engineer - Lift Solutions...


  • Pinetown, KwaZulu-Natal, South Africa Lotus HR and Recruitment Full time

    We are seeking a vibrant sales representative to join our progressive and expanding professional team at Lotus HR and Recruitment.This is a mid-career level role, specifically for candidates in the region, with a preference to candidates with a sales background in technical, packaging or print sales.Key requirements for consideration include:A minimum of 2-5...

  • Warehouse Team Member

    4 weeks ago


    Pinetown, KwaZulu-Natal, South Africa Cosmix Retail PTY Ltd Full time

    We are seeking highly motivated and experienced individuals to join our team as Warehouse Team Members. Cosmix Retail PTY Ltd is a leading retailer in the FMCG industry, and we require candidates with strong warehouse experience.Job SummaryThe successful candidate will be responsible for assisting with receiving, storing, and dispatching goods within our...