Deputy Store Manager
5 days ago
Job Summary:
We are seeking an experienced Deputy Store Manager to join our team at Monsoon Accessorize. As a key member of our store management team, you will be responsible for leading by example, delivering excellent customer service, and supporting the management team to achieve company KPIs.
Key Responsibilities:
- Drive store performance by supporting the Store Manager in developing the team, leading by example on customer service, product knowledge, and brand ambassadorship.
- Support the Store Manager in identifying strengths and development needs of the team to create a live succession plan for the store and the wider business.
- Manage the store team, ensuring they are motivated, knowledgeable, and exceeding expectations.
- Support the Store Manager in operational administration and ensure communication is completed on time.
- Provide support to other local branches as and when required.
- Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for the store.
- Be flexible to work variable days and hours across the week.
Requirements:
- Experience of managing a team.
- An individual who demonstrates passion, drive, resilience, and a can-do approach.
- Decision-making ability and a sense of ownership to take responsibility.
- Proven examples of delivering excellence in customer service both personally and through their team.
- Confident to take ownership with a sense of responsibility.
- Communicates openly and effectively.
- Demonstrates planning and organisational skills.
Benefits:
- A competitive salary.
- An exciting bonus scheme.
- A Staff Uniform Allowance to our teams in store.
- A generous staff discount across Accessorize, Monsoon, and Monsoon Childrenswear.
- An additional day's holiday to celebrate your birthday.
About Us:
At Monsoon Accessorize, we are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We are an equal opportunity employer and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief.
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