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Professional Services Director

2 months ago

Cape Town, Western Cape, South Africa MRI Software Full time
Job Overview

At MRI Software, we are committed to building flexible, game-changing real estate software solutions to improve people's lives. To achieve this mission, we need talented individuals who share our vision and values.

Position Requirements

We are seeking a seasoned professional to oversee the daily functions of our Services team in the SA region. The ideal candidate will have a proven track record of leadership and experience managing a global team or similar.

The successful candidate will be responsible for engaging with business leaders globally to build and support the SA Services team, focusing on culture and community, people management, and delivery excellence.

  • Local Services oversight, leadership, and people management of approximately 10 SA Services employees.
  • Driving global integration and standardization in the SA region.
  • Contributing vision and leadership consistent with MRI's Services strategic plans and objectives.
  • Optimizing solutions to improve performance, productivity, or reduce costs within or across the Services Departments.
Requirements

We are looking for a candidate with

  • 5+ year experience within a Business Management or related field.
  • 5+ year experience managing a global team or other relevant leadership experience.
  • Leadership: demonstrated ability to inspire a team to achieve great things.
  • Execution: demonstrated ability to take concrete actions to deliver and inspire.
  • Polished skills in communication, leadership, planning, motivation, coaching, and cross-team collaboration.
  • Excellent documentation and presentation skills.
  • Collaborator with Problem-Solving, 'Can-Do' Mindset, and a client-centric focus.
  • Experience with other business SaaS offerings a plus.
Benefits and Perks

We offer a range of benefits and perks to our employees, including

  • Office breakfasts, quarterly lunches, and virtual social events.
  • Employee-led groups such as our DEI committee, employee resource groups, and our Pride Event Group.
  • Medical Aid Scheme and Personal Pension plan.
  • Parental Leave benefit.
  • 25 days of annual leave plus Public Holidays and 16 hours of 'Flex Time Off'.
  • Tuition Reimbursement Schemes.
  • Flexible working arrangement with the option to work from anywhere in the world for two weeks out of the year.

We are committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality, and Inclusion are values critical to our success.