Director of IT Services

24 hours ago


Cape Town, Western Cape, South Africa IOCO Full time

We are seeking a Director of IT Services to join our team at iOCO in Cape Town. This is a hybrid role that offers the opportunity to work with innovative software solutions and contribute to solving complex real-world problems.

The estimated salary for this position is R1 300 000 - R1 900 000 per annum.

The ideal candidate will have experience in IT service management or a related field, and a proven track record in a leadership role within IT. They should also have experience with ITIL, COBIT, or other IT service management frameworks.

This role involves leading and managing the IT service management functions within the organization, including designing, implementing, and maintaining IT service management frameworks. The successful candidate will work closely with various stakeholders to align IT services with business goals, drive continuous improvement, and maintain high levels of customer satisfaction.

Duties and Responsibilities:
  • Leadership and Strategy: Develop and execute the IT service management strategy in alignment with organizational goals.
  • Compliance and Risk Management: Ensure IT services comply with relevant regulations, standards, and policies.
  • Resource Management: Manage the IT budget, ensuring effective allocation of resources to support service management activities.

Requirements:

  • Experience: At least 10 years of experience in IT service management or a related field.
  • Qualifications: Matric and relevant IT qualifications.


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