Franchise Operations Director
2 weeks ago
Kencorp is a dynamic and growing company in the restaurant industry, seeking an experienced Franchise Manager to join our team.
About the RoleWe are looking for a highly skilled and results-driven individual to oversee a portfolio of restaurants, driving sustainability, sales, and profitability. As a key member of our management team, you will be responsible for developing and implementing franchisee-specific business plans and budgets, ensuring compliance with Franchise Agreements, and interpreting monthly management accounts to suggest corrective actions where necessary.
Key Responsibilities- Manage a portfolio of restaurants to drive business growth and profitability
- Develop and implement franchisee-specific business plans and budgets
- Ensure compliance with Franchise Agreements and company policies
- Interpret monthly management accounts to identify areas for improvement
- Suggest corrective actions to improve financial performance
- Oversee project planning and execution, including restaurant revamps and brand integrity initiatives
- Act as a brand custodian, ensuring adherence to company standards across all functions
- Negotiate leases and rentals with property groups on behalf of the company
- Monitor turnover performance and achieve budgeted LOL growth per FM region
- Provide financial presentations to the Management Team and franchisee network
- Foster strong relationships with franchisees through regular communication and support
- Bachelor's degree in Business Administration or related field
- At least 3 years of experience in multi-store management in the restaurant industry
- Advanced Excel skills and knowledge of GAAP/Micros
- 5+ years of experience in food cost control, labor control, budgets, expenses, and sales targets
- Strong analytical and problem-solving skills
- Ability to travel daily and work in a fast-paced environment
- Must be a South African citizen
We offer a competitive salary range of R1,200,000 - R1,800,000 per annum, depending on experience, plus benefits including health insurance, retirement fund contributions, and a generous annual leave package.
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