Assistant Boutique Manager
6 days ago
The Assistant Boutique Manager is responsible for driving sales growth, delivering exceptional customer experiences, and ensuring seamless boutique operations.
Sales and Revenue Growth- Maximise boutique performance through effective sales strategies and techniques.
- Develop and implement plans to increase sales, both in-store and through external presentations.
- Manage discount policies and ensure alignment with company guidelines.
- Support sales team members in achieving individual and boutique targets.
- Build and maintain strong relationships with high-profile clients, including Royals and Collectors.
- Contribute to the development and implementation of customer relationship programs.
- Enhance database registration quality and quantity.
- Ensure exceptional customer service and after-sales support.
- Act as the primary point of contact for boutique-related matters in the absence of the Boutique Manager.
- Maintain strict adherence to Richemont and Montblanc retail procedures.
- Ensure proper maintenance and upkeep of the boutique.
- Implement and maintain security protocols.
- Assist with boutique reporting, including daily, after-sales, and analysis reports.
- Define and track key performance indicators (KPIs) and targets for the team.
- Motivate and inspire team members to achieve their best.
- Integrate and train new sales associates.
- Monitor and support team members' self-learning progress.
- Provide coaching and training to the boutique team.
- Ensure timely and accurate delivery of boutique reports.
- Execute promotions and incentives on the boutique level.
- Contribute to the development and implementation of marketing activities.
Collaborate with the Stock Controller to optimise stock management, including replenishment, rotation, and inventory control.
Work closely with the Visual Merchandiser and Retail Operations Manager to maintain exceptional point-of-sale experiences and adhere to display and product guidelines.
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Boutique Assistant Manager
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Johannesburg, Gauteng, South Africa Montblanc Full timeKEY RESPONSIBILITIES Enhance the performance of the boutique Implement all international & local Retail standards Assist the Boutique Manager in overseeing the boutique team The Assistant Boutique Manager is accountable for: Sales Maximize the boutique's revenue from both in-store and external sales (including presentations to VIP clients) ...
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Boutique Assistant Manager
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Johannesburg, Gauteng, South Africa Montblanc Full timeKEY RESPONSIBILITIES Optimize the performance of the boutique Implement all international and local retail standards Assist the Boutique Manager in overseeing the boutique team The Assistant Boutique Manager is accountable for: Sales Enhance the boutique's revenue through in-store and external sales initiatives (including presentations to...
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Boutique Assistant Manager
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Johannesburg, Gauteng, South Africa Montblanc Full timeKEY RESPONSIBILITIES Enhance the performance of the boutique Implement all international & local Retail standards Assist the Boutique Manager in overseeing the boutique team The Assistant Boutique Manager is accountable for: Sales Maximize the boutique's revenue through in-store and external sales initiatives (including presentations to VIP...
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