Claims Technician with Aggregate Experience

6 days ago


Johannesburg, Gauteng, South Africa Mirror Images Full time
Job Summary

We are seeking a highly skilled Claims Technician with Aggregate Experience to join our team at Mirror Images. As a Claims Technician, you will be responsible for handling claims, managing your area of control, and providing monthly reporting.

Key Responsibilities
  1. Claims Handling: Register all new claims received and raise an appropriate reserve as outlined in the reserving methodology.
  2. Managing Own Area of Control: Manage your area of control, including claims processing, and ensure that all claims are registered on the claims system within 24 hours.
  3. Monthly Reporting: Provide monthly reporting on claims activity and ensure that all deadlines are met.
  4. Admin Drives: Process invoices and agreements of loss for payment in accordance with SOP and management requirements.
Key Performance Areas
  1. Claims Processing: Action any claims processing requirements in accordance with the relevant claims procedure manual.
  2. Communication: Regular liaison and communication with brokers, clients, and team members on the progress of claims.
  3. Time Management: Ensure that all deadlines are met and that claims are processed in a timely manner.
  4. Quality Control: Continuously update the claims activity TAB in respect of all actions taken on the claim.
Requirements
  • Results-Oriented: Demonstrate a results-oriented approach to claims processing and management.
  • Continuous Learning: Commit to continuous learning and professional development in the field of claims management.
  • Team Player: Demonstrate a team player approach and adhere to the backup arrangement as required by the department.
  • Professional Behavior: Maintain professional behavior and work ethic at all times.
Working at Mirror Images

Mirror Images is a dynamic and growing company that values its employees and provides opportunities for professional growth and development. As a Claims Technician with Aggregate Experience, you will be part of a team that is dedicated to providing excellent service to our clients and stakeholders.


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