Customer Service Liaison
2 weeks ago
Palesa Mbali Group is seeking a skilled Service Consultant to join their team. As a customer service champion, you will provide an informative and intuitive customer experience to stakeholders, proactively striving to resolve each query on the first call.
Key Responsibilities:
- Manage customer service requests
- Strive to resolve queries on first contact
- Educate stakeholders on self-help digital servicing tools
- Connect with customers across all channels, enabling an intuitive experience
- Provide a seamless, progressive and holistic approach, understanding the customer's needs.
- Resolution of specialised and complex queries
- Address customer complaints in alignment with policies and procedures to achieve stakeholder buy-in
Requirements:
- 3 – 5 Years' experience in Health Care Operations
- Matric - Essential
- Call Centre, Customer Services Certificate – advantageous
-
Customer Service Liaison
1 month ago
Johannesburg, Gauteng, South Africa Community Active Protection Full timeJob Title: Client Engagement LiaisonAt Community Active Protection, we are seeking a highly skilled Client Engagement Liaison to join our team. This role is responsible for ensuring seamless customer service delivery across our departments.Key Responsibilities:Assign incoming queries and complaints on Salesforce to relevant departments in a timely...
-
Customer Service Liaison
1 month ago
Johannesburg, Gauteng, South Africa Pillango Placements Full timeCustomer Service Agent OpportunityWe are seeking a highly skilled Customer Service Agent to join our team at Pillango Placements. As a key member of our logistics team, you will be responsible for liaising with clients to resolve queries and provide exceptional customer service.Key Responsibilities:Provide timely and effective support to clients via phone,...
-
Customer Service Liaison
4 weeks ago
Johannesburg, Gauteng, South Africa Pillango Placements Full timePillango PlacementsWe are seeking a skilled Customer Service Agent to join our team at a leading logistics and supply chain management company. As a key member of our client-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Liaise with clients to resolve...
-
Customer Service Liaison Representative
7 days ago
Johannesburg, Gauteng, South Africa MPRTC Full timeJob DescriptionWe are seeking a highly skilled Candidate to fill the role of Customer Service Liaison. As a key member of our team, you will be responsible for providing exceptional customer service and support to internal and external stakeholders.Key Responsibilities: Provide timely and effective responses to customer inquiries via various communication...
-
Customer Service Liaison Specialist
2 days ago
Johannesburg, Gauteng, South Africa Media24 Full timeAbout the Role:We are seeking a skilled Customer Service Liaison Specialist to join our team at Jonathan Ball Publishers in Denver, Johannesburg.Key Responsibilities:Handle all incoming calls and respond to customer inquiries in a timely and professional mannerProcess customer orders, including domestic and international shipmentsLiaise with internal teams...
-
Sales and Customer Liaison Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeWe are seeking an adaptable and highly motivated individual to join our international online driver platform client in Johannesburg as a Sales and Customer Liaison Specialist. This 12-month contract offers a unique opportunity to work in a fast-paced environment and develop strong cold calling and customer service skills.The ideal candidate will be...
-
Customer Service Liaison
4 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeCustomer Service Consultant OpportunityIsilumko Staffing is seeking a skilled Customer Service Consultant to join their team on a contractual basis.Key Responsibilities:Deliver exceptional customer service and support to clients.Utilize strong communication and interpersonal skills to resolve customer queries and concerns.Work collaboratively with the team...
-
Customer Service Liaison Officer
7 days ago
Johannesburg, Gauteng, South Africa AJ Personnel Full timeKey Responsibilities:Maintain a thorough understanding of AJ Personnel’s products and services.Serve as the primary point of contact for Clients, addressing inquiries and resolving issues.Collaborate with various departments to facilitate Client requests and provide support.Requirements:Grade 12 or equivalent.3 – 4 Years previous experience in a similar...
-
Customer Service Liaison
1 week ago
Johannesburg, Gauteng, South Africa Quick2Start Full timeCustomer Service Consultant RoleQuick2Start is seeking a highly skilled Customer Service Consultant to join our dynamic team. As a key player in our customer engagement strategy, you will be responsible for providing exceptional support and resolving inquiries promptly.Key Responsibilities:Customer Support: Respond to customer inquiries and provide accurate...
-
Customer Service Liaison
2 months ago
Johannesburg, Gauteng, South Africa People Dimension Full timeJob Summary:The Support Desk Coordinator will play a crucial role in ensuring seamless customer service and technical support for our clients. This position requires a highly organized and communicative individual who can effectively manage service tickets, prioritize tasks, and maintain a strong working relationship with technical staff.Key...
-
Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full timeWe are seeking a highly organized and detail-oriented Customer Service Liaison and Administrative Specialist to join our team at Recruitment Dynamix (Pty) Ltd.The ideal candidate will be responsible for greeting visitors and directing them accordingly, ensuring a positive first impression of our company.Diary management using Outlook is also a key...
-
Customer Service Liaison
2 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeWe are seeking a skilled Customer Service Consultant to join our client on a contractual basis.The ideal candidate will possess previous experience in customer service or call centre environments and be proficient in computer software.Key requirements include:Proven track record of delivering exceptional customer service.Ability to work on an ad-hoc basis,...
-
Customer Service Liaison
1 month ago
Johannesburg, Gauteng, South Africa Pillango Placements Full timeCustomer Service AgentPillango Placements is seeking a skilled Customer Service Agent to join our team. As a key member of our logistics and supply chain management team, you will be responsible for liaising with clients regarding all queries.Key Responsibilities:Liaise with clients to resolve queries and provide excellent customer serviceWork closely with...
-
Customer Service Liaison
1 week ago
Johannesburg, Gauteng, South Africa Cletech Recruitment Full timeJob Description for Customer Care RepresentativeCletech Recruitment is seeking a highly organized and detail-oriented Customer Care Representative to join our team.Key Responsibilities:Process customer orders in a timely and accurate manner, including bundling and consignment orders, free of charge deliveries, returns, and stock deliveries to sales...
-
Customer Service Liaison
2 months ago
Johannesburg, Gauteng, South Africa Pillango Placements Full timeCustomer Service Agent OpportunityPillango Placements is seeking a skilled Customer Service Agent to join our team. As a key member of our logistics and supply chain management team, you will be responsible for liaising with clients regarding all queries.Key Responsibilities:Liaise with clients to resolve queries and provide excellent customer serviceWork...
-
Customer Service Liaison
1 month ago
Johannesburg, Gauteng, South Africa Pillango Placements Full timeCustomer Service Agent OpportunityWe are seeking a highly skilled Customer Service Agent to join our team at Pillango Placements. As a key member of our logistics team, you will be responsible for liaising with clients regarding all queries.Key Responsibilities:Provide exceptional customer service and support to clients via phone, email, or other...
-
Customer Service Liaison
2 weeks ago
Johannesburg, Gauteng, South Africa Idemia Full timeAt IDEMIA, our mission is to make the world safer and more secure through cutting-edge identity technologies. We partner with governments and enterprises in over 180 countries to deliver innovative solutions that simplify and secure various aspects of life.Our teams work across 5 continents and speak 100+ languages, fostering a culture of diversity and...
-
Customer Service Liaison
2 months ago
Johannesburg, Gauteng, South Africa Pillango Placements Full timePillango Placements is seeking a skilled Customer Service Agent to collaborate with clients on various queries. Key responsibilities include: ### Requirements * Possess a valid driver's license and own vehicle * Hold a Grade 12 (NQF 4) qualification * Demonstrate a minimum of 3 years of experience in Logistics, interacting with clients * Proficiency in...
-
Client Service Liaison
2 months ago
Johannesburg, Gauteng, South Africa Santam Full timeAbout the RoleThe Client Service Liaison will be responsible for managing the broker relationship by attending broker visits, conferences, and road shows. This role will involve providing details such as claims processes, service level agreements, and performance metrics to selected brokers. The Client Service Liaison will also be responsible for handling...
-
Senior Customer Liaison Officer
2 weeks ago
Johannesburg, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full timeWe are seeking a skilled Senior Customer Liaison Officer to lead our CRM department in the Warehouse and Logistics Services.Key Responsibilities:Ensure a consistent, transparent, and high-quality management, administration, communication, coordination, and delivery for the CRM department.Take ownership of end-to-end delivery of key strategic reports and be...