Customer Service Liaison

2 months ago


Johannesburg, Gauteng, South Africa Pillango Placements Full time
Customer Service Agent Opportunity

Pillango Placements is seeking a skilled Customer Service Agent to join our team. As a key member of our logistics and supply chain management team, you will be responsible for liaising with clients regarding all queries.

Key Responsibilities:
  • Liaise with clients to resolve queries and provide excellent customer service
  • Work closely with the logistics team to ensure seamless delivery of services
  • Utilize advanced Excel skills to analyze data and optimize supply chain operations
  • Experience with Parcel Perfect is highly desirable
  • Excellent communication and interpersonal skills are essential
  • Cross-selling the company's other products will be a key aspect of the role
  • Attention to detail is crucial in this position
Requirements:
  • A driver's license and own car
  • Grade 12 (NQF 4)
  • A minimum of 3 years experience in logistics, liaising with clients
  • Advanced Excel skills
  • Experience with Parcel Perfect
  • Excellent communication and interpersonal skills
  • Cross-selling skills
  • Attention to detail

Please note that we only accept online applications. We do not consider direct applications via Whatsapp or email.

The final remuneration package offered by the employer will be determined based on market standards, considering the candidate's qualifications, skills, and level of experience. The employer retains the prerogative to provide a remuneration package that aligns with industry norms and the specific attributes of the selected candidate.



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