Outbound Sales Team Leader

12 hours ago


Durban, KwaZulu-Natal, South Africa CallForce Full time
Job Title: Outbound Sales Team Leader

CallForce is seeking an experienced Outbound Sales Team Leader to lead our team of sales professionals in achieving exceptional results.

Key Responsibilities:
  • Team Leadership: Lead a high-performing team of sales professionals to meet and exceed business targets.
  • Performance Management: Monitor and analyze team performance, identifying areas for improvement and implementing corrective actions.
  • Operational Efficiency: Drive operational and technological efficiencies within the team to enhance productivity and quality.
  • Customer Engagement: Ensure excellent customer service standards are maintained, handling difficult customer complaints and enquiries.
  • Training and Development: Identify staff training needs and plan training sessions to enhance skills and knowledge.
  • Recruitment and Selection: Participate in the recruitment and selection of staff to ensure the right candidates are hired.
  • HR Compliance: Adhere to all HR policies and procedures, ensuring a fair and equitable work environment.

As an Outbound Sales Team Leader at CallForce, you will be responsible for driving sales performance, improving operational efficiency, and ensuring excellent customer service standards. If you have a proven track record of leading high-performing teams and driving results, we encourage you to apply.

Please note that if you do not hear from us within 14 days of applying, we regret to inform you that your application has been unsuccessful for this role.


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