Customer Service Representative: Airport Operations

7 days ago


Cape Town, Western Cape, South Africa Neptune Full time

We are committed to providing exceptional service and car rental rates to our customers at Neptune.

Our philosophy is centered around "Moving your Way," and we strive to deliver on this promise every day.

The Customer Service Representative: Airport Operations serves as the primary point of contact for customers, handling the pickup and return of rental vehicles, as well as addressing any other inquiries or concerns related to reservations, vehicle exchanges, and post-rental queries.

This role requires candidates to have some experience in customer service, particularly with the ability to work outside regular business hours due to the shift nature of the position.

We seek individuals who excel under pressure, possess excellent communication skills, and can provide a memorable experience for our customers.

As a representative of Neptune, you will be responsible for delivering exceptional service, ensuring customer satisfaction, and upholding our company's values.

In exchange for your dedication and hard work, you can expect a competitive salary of approximately £25,000 - £30,000 per annum, depending on your experience and qualifications.

Additionally, you will have access to various benefits, including opportunities for career growth and professional development, as well as a supportive team environment that fosters collaboration and teamwork.



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