Technical Support Manager

3 days ago


Johannesburg, Gauteng, South Africa First Point Group Full time
Job Overview

We are seeking a highly skilled Technical Support Manager to join our team at First Point Group. The successful candidate will be responsible for managing and maintaining our computer systems, networks, and hardware.

About the Role

This is an exciting opportunity for a technical professional to join our team and take on a key leadership role. As a Technical Support Manager, you will be responsible for providing technical support and guidance to internal users on IT-related issues.

Main Responsibilities
  • Manage and maintain computer systems, networks, and hardware to ensure optimal performance and functionality.
  • Provide technical support and guidance to internal users on IT-related issues.
  • Ensure that all computer systems and networks are up to date with the latest software and hardware updates.
  • Develop and implement strategies to improve IT infrastructure and services.
Requirements
  • A minimum of 5 years' experience in data management and general hardware and software support.
  • Grade 12 or equivalent.
  • CompTIA A+ Certification (advantageous).
  • CompTIA Network+ Certification.
  • Degree or Diploma in an ICT related field.
  • CompTIA Security+ Certification (advantageous).
  • MCSA Microsoft Certified Solutions Associate Qualification.
  • CCNA certified / Fortinet NSE4 - 7 (advantageous).


  • Johannesburg, Gauteng, South Africa Set Consulting Full time

    **Job Overview:**We are seeking a highly skilled Technical Support Manager to lead our helpdesk operations and provide exceptional customer service.**Key Responsibilities:Recruit, train, and mentor a team of technical support specialists to ensure excellent client experiences.Oversee the helpdesk system, ensuring timely issue resolution and effective...


  • Johannesburg, Gauteng, South Africa Finding Personnel (Pty) Ltd Full time

    Position SummaryFinding Personnel (Pty) Ltd is seeking a Technical Support and Network Manager to join our IT team. The successful candidate will be responsible for providing technical support to staff on hardware, software, and network-related issues, as well as managing and maintaining LAN, WAN, and wireless networks.This role involves working closely with...


  • Johannesburg, Gauteng, South Africa Core Consultants Pty Full time

    Technical Support Consultant - iStore ClearwaterJoin to apply for the Technical Support Consultant - iStore Clearwater role at Core Group.iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs,...


  • Johannesburg, Gauteng, South Africa Core Group Full time

    iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.The iStore Technical Support Technicians are a...


  • Johannesburg, Gauteng, South Africa Dante Personnel Full time

    Dante Personnel is looking for a highly motivated Technical Support Expert to join our team. As a Technical Support Expert, you will be responsible for resolving technical issues efficiently and effectively.Requirements include 5 years' experience in IT administration or IT support, relevant ICT qualifications or certifications, and server support...


  • Johannesburg, Gauteng, South Africa Winstel Technologies Full time

    Winstel Technologies is an IT management company based in Johannesburg, South Africa. We offer a range of IT services, including technical support, IT infrastructure management, and training.As a Senior Information Technology Technician at Winstel Technologies, you will be responsible for providing technical support to clients, troubleshooting technical...


  • Johannesburg, Gauteng, South Africa SA Metal Full time

    SA Metal is committed to providing exceptional technical support to our staff and customers. As a Technical Support Expert, you will be responsible for resolving technical issues, providing training and guidance, and maintaining accurate records of all interactions.Key ResponsibilitiesRespond to technical inquiries and resolve issues promptly and...


  • Johannesburg, Gauteng, South Africa Bidvest International Logistics Full time

    About the JobWe are seeking an experienced Technical Support Expert to join our IT team at Bidvest International Logistics. As a key member of our technical support group, you will be responsible for providing high-quality technical assistance to our end-users.Key AccountabilitiesDeliver exceptional customer service and technical support to end-users.Analyze...


  • Johannesburg, Gauteng, South Africa Qetello Holdings Full time

    **Job Title: Technical Support Specialist**We are seeking a skilled Technical Support Specialist to join our team at Qetello Holdings. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to customers, ensuring they receive efficient and effective solutions to their issues.Key Responsibilities:Provide timely...


  • Johannesburg, Gauteng, South Africa Headhunters Full time

    Our client in the Solar / Renewable Energy industry is currently looking to employ a Technical Support Technician based in Rosebank, Johannesburg.Candidates staying in the area will be given preference.A wonderful career opportunity awaits you.Requirements:Proven experience as a Technical Support Technician, or in a similar technical role (1 – 2 Years...


  • Johannesburg, Gauteng, South Africa Mimecast Full time

    Job DescriptionAs a Mimecast Managed Services Engineer Graduate, you will be working with our customers in a post-sales environment. Your primary responsibility will be delivering an excellent level of managed services to customers, focused on key areas of the Mimecast product suite.You will work with customers of varying sizes and from across the globe,...


  • Johannesburg, Gauteng, South Africa Valid8 Financial, Inc. Full time

    About the Role: As a Technical Support Specialist at Valid8 Financial, Inc., you will play a vital role in ensuring the optimal functioning of our products by delivering first-level technical support to end-users and internal support teams. Your primary responsibility will be to address software-related issues, collaborate with cross-functional teams to...


  • Johannesburg, Gauteng, South Africa Staff Solutions Full time

    About the RoleThe Technical Support Associate is a key member of the Staff Solutions team, responsible for providing technical support and guidance to clients on site-related issues, maintaining and repairing equipment, and conducting regular audits and inspections to identify areas for improvement.This is an exciting opportunity for a motivated and...


  • Johannesburg, Gauteng, South Africa Pillango Placements Full time

    Pillango Placements invites applications from highly motivated individuals to join our team as Technical Support Representatives. In this dynamic role, you will be responsible for providing technical assistance to clients, resolving their queries, and ensuring their overall satisfaction.Main Responsibilities:Provide technical support to clients via digital...


  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Job Requisition - 135614Closing Date - 31 January 2025Location - JohannesburgCluster - Nedbank Wealth - Division - Nedbank InsurancePlease Note: Preference will be given to applicants from Underrepresented GroupsJob FamilyInsuranceCommercial SupportManage OthersFAIS AffectedFAIS Affected - YesJob PurposeThe end-to-end management and administration of...


  • Johannesburg, Gauteng, South Africa Nexio Full time

    Job title : Technical Support SpecialistJob Location : Gauteng, JohannesburgDeadline : March 19, 2025Quick Recommended LinksJobs by Location Job by industries PRIMARY DUTIES AND RESPONSBILITIES- JOB SPECIFIC REQUIREMENTS Systems Support:Provide end-user computing support, including troubleshooting hardware, software, and network issues. Perform system...


  • Johannesburg, Gauteng, South Africa ClearSource Full time

    About ClearSourceWe are passionate about our Core Values which drive us to create an exceptional customer experience. These values include:Putting the customer first by sharing a passion for creating an outstanding customer experience.Taking personal accountability for doing the right thing and consistently striving for excellence.Embracing humble courage by...


  • Johannesburg, Gauteng, South Africa Dahua Technology South Africa Full time

    Dahua Technology South Africa is seeking a highly skilled technical support engineer with extensive knowledge in the security surveillance and access control industry to join our team in Johannesburg.If you have a dynamic ability to be customer orientated, work independently while also maintaining your ability to work in a team setting, then we want you to...


  • Johannesburg, Gauteng, South Africa Core Group Full time

    iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller.As a Technical Support Consultant, you will provide expert technical support to our customers through troubleshooting, resolving technical issues, and software support.The right candidate should have:A minimum A+/N+ IT qualificationExperience in Helpdesk/1st Line SupportWe...


  • Johannesburg, Gauteng, South Africa Plennegy (Pty) Ltd. Full time

    Plennegy (Pty) Ltd is a leading agricultural and property investments company with a rich history dating back to 1955. Our core business involves developing, producing, and distributing seed, as well as supplying farming equipment, fuel, and vehicles to the agricultural and retail industries.We are seeking a highly skilled Desktop Support Technician to join...