Customer Service Representative Position
2 days ago
At One and Only Direct, we are seeking a skilled Customer Service Representative to join our team in Cape Town. This is a full-time, on-site position that requires excellent communication and interpersonal skills.
Responsibilities:
Our ideal candidate will be responsible for addressing customer inquiries, resolving complaints, processing orders, and ensuring a positive customer experience. They will also be required to maintain strong client relationships by understanding their needs and providing tailored solutions.
Key Qualifications:
To be successful in this role, you will need:
• Excellent communication and problem-solving abilities
• Strong ability to multi-task, prioritize, and manage time effectively
• Customer service experience is an asset
• Basic math skills
• High school diploma or equivalent
What We Offer:
We offer a competitive salary of approximately R350,000 per annum, depending on experience, as well as opportunities for growth and development within the company. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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