Retail Operations Director

1 month ago


Johannesburg, Gauteng, South Africa Telebest Full time

Job Summary:

We are seeking a highly skilled and experienced Retail Operations Director to join our team at Telebest. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring maximum performance and efficiency.

About Us:

Telebest is a leading retail company dedicated to providing exceptional customer service and quality products to our customers. We are committed to excellence in all aspects of our business, from product selection to employee development.

Key Responsibilities:

  • Operations Management: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and loss prevention.
  • Team Leadership: Lead and motivate a team of sales associates and department managers to achieve sales goals and provide excellent customer service.
  • Customer Service: Ensure that all customers receive exceptional service and support, resolving any issues promptly and professionally.
  • Market Share Growth: Identify opportunities to increase market share through effective marketing strategies and promotions.
  • Sales Performance: Monitor and analyze sales data to identify trends and areas for improvement, making recommendations to improve sales performance.
  • Expense Control: Manage expenses effectively, ensuring that costs are minimized without compromising on quality or customer service.
  • People Development: Provide ongoing training and development opportunities to employees to enhance their skills and knowledge.

Requirements:

To be successful as a Retail Operations Director at Telebest, you will need:

  • A minimum of 3 years' experience in a similar role, preferably in a retail environment.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to analyze data and make informed decisions to drive business growth.
  • Knowledge of retail operations, including inventory management, visual merchandising, and loss prevention.

What We Offer:

As a Retail Operations Director at Telebest, you can expect:

  • A competitive salary of $65,000 - $80,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • The opportunity to work with a dynamic and growing retail company.


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