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Debt Collection Specialist

1 week ago

Stellenbosch, Western Cape, South Africa Mediclinic Full time
About the Role

We are looking for an experienced Credit Controller to join our team at Mediclinic. As a Credit Controller, you will play a critical role in minimising the organisation's financial risk by proactively managing risks and ensuring maximum collection of outstanding debt.

The ideal candidate will have a solid understanding of accounting principles and procedures, as well as excellent communication and interpersonal skills.

Key Responsibilities
  1. Proactively identify, manage and address financial risks
  2. Collect outstanding debt within the set benchmark
  3. Ensure client satisfaction with all stakeholders through effective communication
  4. Ensure effective utilisation of available resources to achieve optimal efficiencies
Requirements
  • Essential Education:
  • Grade 12 with Subjects in Accounting / Economics or Equivalent Tertiary Qualification
  • Desired Education:
  • Certificate in Accounting/ Finance
Desirable Skills and Experience
  1. Relevant aspects of applicable statutory acts (e.g. Medical Schemes Act, Workman's Compensation Act, National Credit Act; Consumer Protection Act, POPIA, GDPR, PMB, etc.)
  2. Knowledge of Funder/Medical scheme contracts and the application of authorization and motivation of level of care
  3. Understanding of medical aid, assistance company, corporate and branch agreement requirements and the application/ implications thereof
  4. Sound financial knowledge of accounting principles and procedures (e.g. reconciliations, debits and credits, adjustment journals, etc.)
  5. Demonstrate basic proficiency in Excel (e.g. searches, filter, vlookup, workbooks, etc.)
  6. Computer skills – MS Office suite
  7. Demonstrates competence on SAP and the application thereof for the purpose of credit control (e.g. all programs linked to the job profile, e.g. Age Analysis, FBL5N, Enquiries, Customer Narrations and Reports)
  8. Demonstrates strong knowledge and consistent application of ER24 Patient Administration policies, including account submission, follow-ups, discounts, unassigned payments, overpayments, bad debts, and journals.