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Customer Service Representative
2 months ago
We are seeking an experienced Customer Service Administrator to join our team at Isilumko Staffing. The ideal candidate will have a strong background in long term insurance and excellent communication skills.
The successful candidate will be responsible for:
- Providing sales support to clients
- Resolving client queries in a timely and efficient manner
- Client retention and relationship building
- Claim administration and policy management
- Attending to policy contracts, maturities, and loan applications
- Updating clients on share status
- Data capturing and recordkeeping
- Providing exceptional customer service to walk-in clients
The ideal candidate will have a minimum of 2 years' experience in long term insurance, a RE 5 certificate, COB and CPD certificates, and a clear criminal record and credit history. If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.