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Customer Service Representative

2 months ago


Rustenburg, North-West, South Africa Isilumko Staffing Full time

We are seeking an experienced Customer Service Administrator to join our team at Isilumko Staffing. The ideal candidate will have a strong background in long term insurance and excellent communication skills.

The successful candidate will be responsible for:

  • Providing sales support to clients
  • Resolving client queries in a timely and efficient manner
  • Client retention and relationship building
  • Claim administration and policy management
  • Attending to policy contracts, maturities, and loan applications
  • Updating clients on share status
  • Data capturing and recordkeeping
  • Providing exceptional customer service to walk-in clients

The ideal candidate will have a minimum of 2 years' experience in long term insurance, a RE 5 certificate, COB and CPD certificates, and a clear criminal record and credit history. If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.