Customer Service and Sales Representative

4 weeks ago


Rustenburg, North-West, South Africa Black Pen Recruitment Full time

Job Title: Customer Service and Sales Representative - Spanish Speaker

Job Type: Full time/Permanent

Location: North West, South Africa

Workplace: Fully Remote

Job Description: We are seeking a highly skilled and fluent Spanish speaker to join our team as a Customer Service and Sales Representative. As a representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Responsibilities:

  • Provide customer service to clients via phone, email, and chat
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Meet sales targets and achieve customer satisfaction goals
  • Work collaboratively with the sales team to achieve sales targets
  • Develop and maintain relationships with clients to ensure customer loyalty

Requirements:

  • Native level fluency in Spanish language: Verbal & Written
  • Located in South Africa
  • Permanent residence permit/ South African ID holders only
  • Flexibility to work shifts
  • Fibre internet connection or fixed stable ADSL line required at own cost. Must be fixed line internet. No Wireless connections accepted.
  • UPS Solution required during load shedding (Inverters available for purchase via our client or own solution accepted).
  • Fully paid product and systems training provided.
  • Training: 4 weeks (Fully Paid).
  • Probation period: 4 months


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