Customer Service and Sales Representative
4 weeks ago
Job Title: Customer Service and Sales Representative - Spanish Speaker
Job Type: Full time/Permanent
Location: North West, South Africa
Workplace: Fully Remote
Job Description: We are seeking a highly skilled and fluent Spanish speaker to join our team as a Customer Service and Sales Representative. As a representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
Responsibilities:
- Provide customer service to clients via phone, email, and chat
- Handle customer inquiries and resolve issues in a timely and professional manner
- Meet sales targets and achieve customer satisfaction goals
- Work collaboratively with the sales team to achieve sales targets
- Develop and maintain relationships with clients to ensure customer loyalty
Requirements:
- Native level fluency in Spanish language: Verbal & Written
- Located in South Africa
- Permanent residence permit/ South African ID holders only
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost. Must be fixed line internet. No Wireless connections accepted.
- UPS Solution required during load shedding (Inverters available for purchase via our client or own solution accepted).
- Fully paid product and systems training provided.
- Training: 4 weeks (Fully Paid).
- Probation period: 4 months
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