Customer Service Engineer

3 weeks ago


Rustenburg, North-West, South Africa beBee Professionals Full time
About the Role

We are looking for a Customer Service Engineer to join our team at beBee Professionals. The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing assistance with product installation and configuration.

Key Responsibilities
  • Provide technical support to customers via phone, email, and chat
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Assist with product installation and configuration
  • Collaborate with internal teams to resolve complex technical issues

Requirements
  • Bachelor's degree in Computer Science or a related field
  • At least two years of experience in a technical support role
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Knowledge of Windows and Linux operating systems
  • Experience with network and server administration


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