German Speaking Customer Service and Sales Representative
4 weeks ago
Our client, a leading international contact centre, is seeking a highly skilled and multilingual customer service and sales representative to join their team. As a German speaking customer service and sales representative, you will be responsible for providing exceptional customer service and sales support to clients across multiple verticals.
Key Responsibilities:- Provide customer service and sales support to clients in German and English languages
- Work on airline reservations systems and handle voice calls in English and German
- Assist passengers with pre and post-flight departure travel-related queries
- Meet specific key performance indicators and client service levels
- Native level fluency in German language: Verbal & Written
- Located in South Africa
- Permanent residence permit/South African ID holders only
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost
- UPS Solution required during load shedding
- Fully paid product and systems training
- 4 weeks of fully paid training
- Probation period: 4 months
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