Business Operations Strategist

5 days ago


Pretoria, Gauteng, South Africa Profession Hub Full time

We are looking for a Business Operations Strategist to join our team at Profession Hub.

About the Role:

  • The Business Operations Strategist will be responsible for optimizing operational processes within our Bank Collections team, ensuring seamless integration of client-specific programs, bank-specific programs, and internal processes.
  • They will have extensive knowledge of Debit Orders, including rules per collection method (DebiCheck and EFT Debit Orders), and identify opportunities for process improvements.
  • Our ideal candidate will design new programs to enhance the process, minimizing manual intervention, and liaise with clients on business rule changes to increase collection success.
  • They will write User Requirements and Specifications, analyze how changes impact or improve current processes, and map existing processes to identify optimization opportunities.
  • The Business Operations Strategist will also manage developer priorities, assist with End-to-End testing, and process Bank Response files.
  • In addition, they will extract and compile statistics and reports for internal stakeholders and clients.

Requirements:

  • Strong SQL skills are non-negotiable.
  • The successful candidate must have strong process understanding and be able to translate operations requirements to technical teams.
  • They should possess strong problem-solving skills and be able to communicate effectively with both operations and development teams.

About the Salary:

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience.



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