Onsite IT Support Engineer
3 days ago
We are seeking a highly skilled EUC Technical Support Specialist to join our team in Cape Town. As a key member of the global EUC team, you will be responsible for providing technical support to our mobile app development teams, office and remote employees.
The ideal candidate will have a strong background in using and supporting MacBook/MacOS, Windows 11, iPhones and Android devices, as well as experience of using and supporting Microsoft Office 365 and Azure AD services.
This role involves the packaging, unboxing, installation, and manual handling of IT equipment, as well as cable installation under desks. You will be an onsite point of contact for our central ServiceDesk teams and perform remote hand and eyes support when necessary.
Key Skills:- Demonstrable work experience as 1st or 2nd line support or similar role.
- Strong background in using and supporting MacBook/MacOS, Windows 11, iPhones and Android devices.
- Experience of using and supporting Microsoft Office 365 and Azure AD services.
- Proactive Problem Identification, Investigation and Solving Skills.
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