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Sales and Technical Accounts Specialist
3 weeks ago
Abantu Staffing Solutions is a renowned staffing agency in the flooring industry.
Job OverviewWe are seeking an experienced Sales and Technical Accounts Specialist to join our team. This individual will play a crucial role in managing sales efforts, maintaining customer relationships, and driving business growth.
Key Responsibilities- Maintain regular contact with existing and potential customers to obtain specifications and sales
- Pursue projects actively via the project information system or other sources
- Negotiate pricing and credit terms on specific contracts
- Monitor market trends and report any opposition activity
- Submit weekly/monthly reports in a timely manner within the CRM system
- Regularly update customers' database information within the CRM system
- Investigate customer technical complaints, make recommendations, and report according to Company Policy
- Attend meetings, training programs, seminars, and trade affairs as directed
- Assist in debt collection as needed
- Maintain a high standard of personal conduct and appearance
- Comply with all Company Policies, instructions, and directives
- Support internal sales staff when necessary
- Notify customers of price increases and product changes promptly
- Calm demeanor
- Rational/Analytical thinking
- Adaptability
- Decision-making skills