Parts / Service Admin Team Lead

4 hours ago


Cape Town Northern Suburbs, South Africa Persona Staff Full time
About the Role

We are seeking a highly organized and detail-oriented Parts / Service Admin Clerk to join our team at Persona Staff. This is an exciting opportunity to work in a fast-paced environment, ensuring the smooth operation of our inventory management systems.

Key Responsibilities
  1. Maintain accurate records of all parts in inventory, performing monthly reconciliations with a variance of less than 2%
  2. Conduct thorough inventory counts, identifying and resolving any discrepancies
  3. Process part orders both internally and externally within 24 hours, guaranteeing timely delivery to clients
  4. Assist clients with inquiries, resolving their concerns promptly and professionally
  5. Negotiate and maintain supplier relationships for procurement of parts, securing optimal pricing
  6. Ensure data entry accuracy for order processing and invoicing, completing documentation same-day as transactions occur
  7. Coordinate the availability of critical parts for scheduled services or repairs
  8. Manage the returns and warranty claims process for parts
  9. Monitor and control costs associated with parts purchasing and inventory
  10. Foster effective communication between service teams, suppliers, and customers, maintaining timely exchanges
Requirements
  • 4 years of experience in a similar role
  • Proficiency in Windows Business Central would be advantageous
  • Strong computer literacy skills
  • Ability to work collaboratively within a team
  • Owning reliable transportation
  • Bilingual in Afrikaans and English
  • Matric certificate
  • Excellent time management and attention to detail
Salary Information

The estimated annual salary for this position is approximately R250,000 - R350,000, depending on qualifications and experience.



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