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We are seeking a skilled Credit Risk Control Officer to join our team at Nedbank. The successful candidate will be responsible for managing a dedicated portfolio/region, applying sound credit risk management principles, and providing client service to enable Nedbank to reduce the Private Wealth impairment charge in line with the business strategy.
Key Responsibilities- Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
- Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
- Implement sound credit risk management by providing advice on specialized credit risk matters to CRM's and Credit managers.
- Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
- Provide feedback daily/weekly/monthly.
- Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
- Build strong relationships with CRM's and Credit manager's by providing upskilling advice on credit processes, policies, and documentation.
- Sharing knowledge with all stakeholders.
- Manage own efficiency by drafting and implementing team's strategies.
- Enhance processes by constantly seeking innovative improvements to the credit systems.
- Adapt to changes in Legislation by enforcing the compliance to the changes.
- Address issues raised in culture surveys by participating in the development and implementation of action plans.
- Create a client service culture through various required interventions.
- Support and encourage staff to participate and support corporate responsibility initiative.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Matric / Grade 12 / National Senior Certificate.
- Successfully completed NQF Level 6 of Higher in a Finance or Credit-related field.
- Minimum 1 year's experience in a Credit role in a Banking environment.
- Minimum 2 years' experience collecting Arrears or Excess accounts.
- Administrative procedures and systems.
- Banking procedures.
- Business terms and definitions.
- Business writing.
- Cluster specific operations.
- Data analysis.
- Governance, Risk and Controls.
- Relevant regulatory knowledge.
- Relevant software and systems knowledge.
- Adaptability.
- Communication.
- Collaborating.
- Customer Focus.
- Decision Making.
- Managing Work.