Executive Hospitality Manager

4 weeks ago


Polokwane, Limpopo, South Africa A-Z Business Professionals Full time

We are seeking a highly experienced and skilled Executive Hospitality Manager to oversee the daily operations of our 4-star guest house with 25 rooms. As an integral part of our team, you will be responsible for ensuring exceptional guest satisfaction, maintaining efficiency, and driving profitability.

Key Responsibilities
  • Manage all aspects of the guest house, including front desk operations, housekeeping, maintenance, and food and beverage services.
  • Ensure seamless check-in and check-out processes, providing outstanding customer service to guests.
  • Supervise and train staff members, fostering a culture of professionalism and excellence.
  • Develop and implement strategies to attract and retain guests, leveraging marketing initiatives and promotional campaigns.
  • Maintain accurate records of financial performance, identifying areas for improvement.
  • Oversee the upkeep and cleanliness of guest rooms, public areas, and facilities, adhering to health and safety regulations.
  • Respond promptly to guest inquiries, resolving issues efficiently and effectively.
Requirements and Qualifications
  • Previous experience as a senior hospitality professional in a similar setting is essential.
  • Exceptional leadership skills, with a proven ability to motivate and inspire a team.
  • Demonstrated commitment to delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills.
  • Proficiency in hotel management software and Microsoft Office applications.
  • Familiarity with local regulations and industry standards.
About Us

A-Z Business Professionals values its employees and strives to create a work environment that promotes growth, development, and well-being. We offer competitive compensation packages and opportunities for advancement within the company.

The estimated salary for this role is $60,000 - $80,000 per annum, depending on qualifications and experience. This figure is based on industry standards and national averages for similar positions in the hospitality sector.



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