Executive Hospitality Manager
4 weeks ago
We are seeking a highly experienced and skilled Executive Hospitality Manager to oversee the daily operations of our 4-star guest house with 25 rooms. As an integral part of our team, you will be responsible for ensuring exceptional guest satisfaction, maintaining efficiency, and driving profitability.
Key Responsibilities- Manage all aspects of the guest house, including front desk operations, housekeeping, maintenance, and food and beverage services.
- Ensure seamless check-in and check-out processes, providing outstanding customer service to guests.
- Supervise and train staff members, fostering a culture of professionalism and excellence.
- Develop and implement strategies to attract and retain guests, leveraging marketing initiatives and promotional campaigns.
- Maintain accurate records of financial performance, identifying areas for improvement.
- Oversee the upkeep and cleanliness of guest rooms, public areas, and facilities, adhering to health and safety regulations.
- Respond promptly to guest inquiries, resolving issues efficiently and effectively.
- Previous experience as a senior hospitality professional in a similar setting is essential.
- Exceptional leadership skills, with a proven ability to motivate and inspire a team.
- Demonstrated commitment to delivering exceptional customer experiences.
- Excellent communication and interpersonal skills.
- Proficiency in hotel management software and Microsoft Office applications.
- Familiarity with local regulations and industry standards.
A-Z Business Professionals values its employees and strives to create a work environment that promotes growth, development, and well-being. We offer competitive compensation packages and opportunities for advancement within the company.
The estimated salary for this role is $60,000 - $80,000 per annum, depending on qualifications and experience. This figure is based on industry standards and national averages for similar positions in the hospitality sector.
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