Business Process Improvement Specialist

5 days ago


Randburg, Gauteng, South Africa Switch Recruit Full time

Job Description:

We are looking for a highly skilled Business Process Improvement Specialist to join our team at Switch Recruit. As a key member of our organization, you will play a crucial role in improving business processes and implementing low-code software solutions.

This position involves taking ownership of successfully executing digitalisation projects through the mapping of existing business processes, co-designing process improvements, drafting Business Requirements Specifications (BRS), and identifying & implementing appropriate technology.

Responsibilities:
  1. Map Existing Processes
  2. Co-design process improvements with stakeholders.
  3. Draft Business Requirements Specifications (BRS).
  4. Identify & implement appropriate technology.
  5. Present process maps when required.
  6. Collaborate with stakeholders on allocated process co-design efforts.
  7. Research suitable no and low code software solutions for informed software recommendations.
  8. Configure & develop low-code software solutions from business requirements.
  9. Project manage internal software projects.
  10. Constructive participation in bi-weekly Sprint retrospective meetings.
  11. Create presentations and knowledge base content (articles and/or videos) as demo material to drive technology adoption.
  12. Take personal ownership of continuous personal knowledge and up-skilling on relevant software.
  13. Provide ad-hoc project management and other support to the business as reasonably required.
Requirements:
  1. Excellent process mapping (BPMN) skills.
  2. Data architecture & management skills.
  3. Data analysis skills.
  4. Low-code & no-code software savvy.
  5. A proven track record of design and systems thinking will be preferable.


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