Process Mapping and Implementation Expert
7 days ago
About the Role:
We are seeking an experienced Process Mapping and Implementation Expert to join our team at Switch Recruit. As a key member of our organization, you will play a crucial role in mapping existing business processes and implementing low-code software solutions.
This position involves taking ownership of successfully executing digitalisation projects through the mapping of existing business processes, co-designing process improvements, drafting Business Requirements Specifications (BRS), and identifying & implementing appropriate technology.
Responsibilities:- Map Existing Processes
- Co-design process improvements with stakeholders.
- Draft Business Requirements Specifications (BRS).
- Identify & implement appropriate technology.
- Present process maps when required.
- Collaborate with stakeholders on allocated process co-design efforts.
- Research suitable no and low code software solutions for informed software recommendations.
- Configure & develop low-code software solutions from business requirements.
- Project manage internal software projects.
- Constructive participation in bi-weekly Sprint retrospective meetings.
- Create presentations and knowledge base content (articles and/or videos) as demo material to drive technology adoption.
- Take personal ownership of continuous personal knowledge and up-skilling on relevant software.
- Provide ad-hoc project management and other support to the business as reasonably required.
- Excellent process mapping (BPMN) skills.
- Data architecture & management skills.
- Data analysis skills.
- Low-code & no-code software savvy.
- A proven track record of design and systems thinking will be preferable.
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