Data Center Infrastructure Specialist
2 weeks ago
Job Overview
Snaphunt is seeking an experienced Data Center Technician to join our team. The ideal candidate will have a strong background in server hardware and networking, with excellent analytical and problem-solving skills.
About the Role
This is a full-time position that requires a minimum of 3-5 years of experience as a data center technician. You will be responsible for troubleshooting network issues, managing cables, and assisting with switch setups and network connections.
Key Responsibilities
- Troubleshoot network issues across Layer-1, Layer-2, and Layer-3.
- Manage cables: making, cleaning, running, and labeling.
- Assist with switch setups and confirm network connections.
- Update port maps and trace cables.
- Conduct controlled experiments to pinpoint root causes.
- Perform failure analysis through testing hardware, system, or firmware.
- Collaborate with internal teams and customers.
- Support global field deployments by maintaining deployment equipment and software.
- Learn and train on new products.
- Assist field technicians with real-time issue resolution.
- Monitor server fleet health for trends and SLA compliance.
- Use Linux and Windows Command-Line for hardware troubleshooting.
- Lead pre-work meetings to align on requirements and expectations.
- Provide daily status updates.
- Develop and implement customer initiatives.
- Support field activities by creating SOPs, knowledge articles, and guides.
- Train on new issues, processes, and tools.
- Ensure detailed and accurate documentation and feedback to engineering teams.
- Manage pre and post-work project follow-ups.
Qualifications
- Minimum 3-5 years of experience as a data center technician with server hardware and networking skills in a datacenter environment.
- Extensive knowledge of server hardware and component failures.
- High school diploma required.
- Ability to lift up to 50 lbs independently or more with assistance.
- Capability to work autonomously or in a team, including remote teams.
Salary Range
The estimated salary for this role is $80,000 - $110,000 per year, depending on experience.
About Snaphunt
Our client is one of the fastest-growing companies in the U.S., offering end-to-end services to Fortune 500 clients. We are committed to being the employer of choice and develop and maintain long-term relationships with our employees.
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