Retail Centre Team Lead

16 hours ago


Cape Town, Western Cape, South Africa Sygnia Asset Management Full time
What We Offer

As a Senior Client Servicing Specialist at Sygnia Asset Management, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional client experiences.

You will be responsible for providing high-quality client service, responding to client inquiries, and resolving issues in a timely and professional manner.

The ideal candidate will possess excellent communication skills, a strong understanding of client needs, and the ability to work independently in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional client service, responding to client inquiries and resolving issues in a timely and professional manner
  • Develop and maintain strong relationships with clients, understanding their needs and preferences
  • Work collaboratively with internal teams to ensure seamless service delivery and high-quality outcomes
  • Stay up-to-date with industry trends and best practices, applying this knowledge to improve service delivery and client satisfaction
  • Mentor and coach junior team members to develop their skills and expertise

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