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Retail Management Lead

2 weeks ago

Cape Town, Western Cape, South Africa TFG Limited Full time
About the Role

We are looking for a talented and motivated Retail Management Lead to join our team at TFG Limited. As a key leader, you will be responsible for driving business growth, developing high-performing teams, and delivering exceptional customer experiences.

Key Responsibilities
  • Business Growth: Develop and execute strategies to drive business growth, improve market share, and enhance customer loyalty.
  • Team Development: Build and lead high-performing teams, provide coaching and development opportunities, and foster a culture of collaboration and innovation.
  • Customer Experience: Ensure seamless customer interactions, resolve any issues promptly, and deliver exceptional customer experiences.
Requirements
  • Qualifications: A Grade 12 qualification and a minimum of 3 years retail or admin experience.
  • Experience: Previous retail management experience with a proven track record of driving business growth and developing high-performing teams.
  • Skills: Strong leadership skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for customer service.