Branch Manager
2 months ago
The Branch Manager at ACDC Dynamics is a strategic leader responsible for planning and directing the day-to-day operations of the Branch. This role requires a strong focus on customer service, sales growth, and profitability.
Key Responsibilities- Develop and implement strategies to improve customer service and drive store sales.
- Lead a high-performance sales team to achieve sales targets and increase profitability.
- Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.
- Ensure all products and displays are merchandised effectively to maximize sales and profitability.
- Monitor and analyze sales performance metrics to identify areas for improvement.
- Manage, motivate, and improve the team to achieve company goals.
- Develop and implement effective marketing programs to increase sales and grow the existing customer base.
- Ensure high store standards and conditions are maintained, and a positive environment is fostered.
- Proven work experience as a Branch Manager or in a similar role.
- Electrical or Electronics background is advantageous.
- Experience managing a high-performance sales team.
- Strong analytical skills with a problem-solving attitude.
- Excellent customer service attitude with strong negotiation skills.
- Strong written and verbal communication skills, with the ability to interact with people at all levels.
- Ability to travel as and when required.
- Demonstrable capacity to keep abreast of new technology trends.
- Ability to provide market intelligence to the sales team.
- Performance, growth, and development of the independent sales force.
- Delivering strategies to optimize sales force performance.
- Anticipating business needs, identifying strategies to capitalize on opportunities, and mitigate business risks.
- Developing goals, KPIs, and objectives and executing against the company's vision.
- Evaluating performance and productivity and identifying remedial action when required.
- A postgraduate degree or its equivalent in Electrical or Electronics, Sales, Marketing, or a closely related discipline from a recognized tertiary institution.
- Essential: 7-10 years' experience in sales within a manufacturing environment - Electrical will be advantageous.
- At least 5 years' experience in a senior sales managerial capacity.
- Computer literate (Microsoft Office, AccPacc, Syspro).
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