Reception Supervisor

7 days ago


Johannesburg, Gauteng, South Africa Immploy Full time
Job Title: Reception Supervisor

Immploy is seeking a highly skilled and experienced Reception Supervisor to join our team. As a key member of our healthcare operations team, you will be responsible for ensuring the smooth day-to-day operation of our reception environment.

Key Responsibilities:
  • Quality Management: Ensure effective quality management systems are in place to maintain high standards of patient care and service.
  • Operational Efficiency: Optimize operational efficiency by streamlining processes and procedures to ensure seamless patient flow.
  • People Management: Supervise, motivate, and support direct reports to ensure they are equipped to provide exceptional patient service.
  • Patient Data and Billing: Ensure accurate and timely patient data and billing processes are in place.
  • Governance, Finance, and Risk Management: Ensure effective governance, financial, and risk management practices are implemented to maintain a safe and compliant work environment.
Qualifications:
  • Education: Grade 12 or equivalent.
  • Experience: Proven experience within a healthcare environment, including people management and customer service experience.
  • Knowledge: Working knowledge of funder rules and a general understanding of medical terminology.
  • Skills: Comprehensive knowledge of admissions procedures, basic understanding of financial principles, and computer proficiency (IMEDS or relevant software system).

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