Payroll Operations Manager
4 days ago
The PAYROLL OPERATIONS MANAGER will be responsible for implementing and managing key performance indicators (KPIs) to measure the success of payroll operations.
Main Responsibilities:- Develop and implement KPIs to measure payroll efficiency, accuracy, and timeliness.
- Review and analyze payroll data to identify trends and areas for improvement.
- Work closely with payroll clerks and business units to implement new payroll processes and procedures.
- Ensure compliance with company policies and procedures, as well as relevant laws and regulations.
- Provide training and support to payroll staff to ensure they have the necessary skills and knowledge to perform their roles effectively.
- Monitor and report on payroll metrics, including processing times, error rates, and customer satisfaction.
- Collaborate with other departments to identify opportunities for process improvements and cost savings.
- Stay up-to-date with changes in payroll legislation and regulations, and implement necessary updates to payroll processes and procedures.
- Develop and maintain relationships with third-party vendors, ensuring smooth communication and cooperation.
To succeed in this role, you will need:
- A completed Matric (with Maths and Accountancy), and a Payroll Certificate / Diploma (highly advantageous).
- At least 5 years of experience in payroll administration, with proven experience in processing a payroll of 1000+ employees.
- JDE experience is highly advantageous.
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