Customer Experience Ambassador
1 week ago
This role is for passionate, enthusiastic, and friendly individuals who enjoy being part of a dynamic team, learning new skills, and making a difference while contributing to the future of a start-up brand.
Key Responsibilities:- Book all aspects of the guest journey, including journeys, destinations, pre/post travel, and hotels.
- Provide best-in-class luxury service to our Travel Advisors and international guests via phone, video calls, email, and chat.
- Support the Global Sales Organisation by building strong relationships with our Travel Advisors and Guest community.
- Be an expert and reference in the use of our technology systems, Salesforce, and Versonix Seaware to deliver personalized guest experiences.
- Provide feedback on the quality and efficiency of customer support processes and suggest enhancements.
- Minimum of 1 year of experience in a contact center, ideally within travel or luxury hospitality.
- Hospitality mindset – understands the diligence and communication skills needed to deal with luxury, international travelers.
- Fluent in oral and written English and Chinese; any other language is a plus.
- Confident speaking on the phone/video calls, representing the brand.
- Excellent listening and problem-solving skills.
- Culturally sensitive to clients from different countries.
- Comfortable using IT systems on a daily basis (knowledge of Versonix Seaware and Sales Force an advantage).
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Customer Experience Ambassador
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob Title: Chinese Speaking Centre AmbassadorThis role is for passionate, enthusiastic, and friendly individuals who enjoy being part of a dynamic team, learning new skills, and making a difference while contributing to the future of a start-up brand.Key Responsibilities:Book all aspects of the guest journey, including journeys, destinations, pre/post...
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Experience Centre Ambassador
2 weeks ago
Johannesburg, Gauteng, South Africa MPC Recruitment Full timeJob Title: Experience Centre Ambassador – Chinese SpeakingAre you passionate about delivering exceptional customer experiences? Do you have a flair for languages and a knack for building relationships? We're seeking a highly motivated and customer-focused individual to join our team as an Experience Centre Ambassador – Chinese Speaking.About the...
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Experience Centre Ambassador
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Johannesburg, Gauteng, South Africa MPC Recruitment Full timeUnlock Your Potential in Luxury HospitalityAre you passionate about delivering exceptional customer experiences and fluent in Japanese? We're seeking a highly motivated and enthusiastic individual to join our team as an Experience Centre Ambassador - Japanese Speaking.About the RoleAs an Experience Centre Ambassador, you will be responsible for managing...
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Experience Centre Ambassador
2 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob Title: Experience Centre Ambassador - Chinese SpeakingWe are seeking a highly skilled and experienced individual to join our dynamic team as an Experience Centre Ambassador. As a key member of our Global Sales Organisation, you will be responsible for delivering exceptional guest experiences, supporting our sales efforts, and contributing to the growth...
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Experience Centre Ambassador
20 hours ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob Title:Experience Centre Ambassador – Japanese SpeakingJob Purpose:We are seeking a highly motivated and enthusiastic individual to join our dynamic team as an Experience Centre Ambassador. As a key member of our Global Sales Organization, you will provide exceptional guest experiences, support our sales efforts, and contribute to the growth of a...
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Experience Centre Ambassador
2 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob Title: Experience Centre Ambassador – Japanese SpeakingWe are seeking a highly skilled and experienced individual to join our dynamic team as an Experience Centre Ambassador. As a key member of our Global Sales Organisation, you will be responsible for delivering exceptional guest experiences, supporting our sales efforts, and contributing to the...
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Customer Experience Manager: Automotive
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Japanese Speaking Centre Ambassador
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Johannesburg, Gauteng, South Africa Isilumko Staffing Full time{"Job Title": "Air Services Centre Ambassador", "Job Description": "Key ResponsibilitiesAs an Air Services Centre Ambassador, you will be responsible for delivering exceptional guest experiences by booking and managing all aspects of the guest journey, including journeys, destinations, hotels, and air transportation.Key Accountabilities:Book and manage guest...
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Red Bull Ambassador
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Brand Ambassador Representative
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Guest Experience Ambassador
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