Portuguese Speaking Experience Centre Ambassador
3 weeks ago
Job Purpose:
We are seeking a passionate and enthusiastic individual to join our dynamic team as an Experience Centre Ambassador. As a key member of our Global Sales Organization, you will provide exceptional guest experiences, support our luxury brand, and contribute to its growth.
Key Responsibilities:
- Book all aspects of the guest journey, including cruise itineraries, shore experiences, pre/post travel, and hotels.
- Deliver top-tier luxury service to Travel Advisors and international guests through phone, video calls, email, and chat.
- Build strong relationships with Travel Advisors and guests to support the Global Sales Organization.
- Serve as an expert in our technology systems, including Salesforce and Versonix Seaware, to deliver personalized guest experiences.
- Provide feedback on customer support processes and suggest improvements.
Requirements:
- Minimum of 1 year of experience in a contact center, ideally within travel or luxury hospitality.
- Hospitality mindset with excellent communication skills suited for luxury, international travelers.
- Fluency in English and Japanese (both written and spoken); additional languages are a plus.
- Confident in phone and video communications, representing the brand professionally.
- Strong listening and problem-solving skills, culturally sensitive to clients from different regions.
- Comfortable with IT systems; knowledge of Salesforce and Versonix Seaware is an advantage.
- Willingness to work full-time on shifting schedules, including weekends, to support global markets.
Emotional Qualities:
- Genuine interest in global travel destinations, even if you haven't visited them all.
- Enthusiastic, with the ability to see tasks through to completion.
- Adaptable and thrives in a start-up environment where change is constant.
Working Hours:
- This is an office-based, full-time role with a flexible schedule, including shifts from Monday to Sunday with two days off.
-
Ambassador for Luxury Guest Experiences
5 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Title: Portuguese Speaking Centre AmbassadorJob OverviewAs a Portuguese Speaking Centre Ambassador, you will be responsible for providing exceptional customer service to international guests and travel advisors. Your role will involve booking guest journeys, destinations, and hotels, as well as supporting the global sales organisation by building strong...
-
Portuguese Speaking Centre Ambassador
7 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeRole OverviewThis is an exciting opportunity to become part of our dynamic team as a Centre Ambassador, where you will play a vital role in delivering exceptional guest experiences.Key ResponsibilitiesCoordinate all aspects of the guest journey, including Journeys, Destinations, pre/post travel, and hotels, to ensure seamless experiences.Provide luxury...
-
Japanese Speaking Centre Ambassador
2 months ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob Title: Japanese Speaking Centre AmbassadorThis role is ideal for individuals who are passionate about delivering exceptional guest experiences and are fluent in Japanese. As a Japanese Speaking Centre Ambassador, you will be responsible for providing best-in-class luxury service to our travel advisors and international guests.Key Responsibilities:Book...
-
Portuguese Language Luxury Brand Ambassador
5 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeAre you passionate about delivering exceptional guest experiences? Do you thrive in a dynamic team environment? We are seeking a highly motivated Portuguese-speaking Experience Centre Ambassador to join our team and support the growth of a start-up luxury brand.Key Responsibilities:- Provide top-tier luxury service to Travel Advisors and international guests...
-
***Chinese Speaking Centre Ambassador
4 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeAs a Chinese Speaking Centre Ambassador, you will be the face of our luxury travel brand, providing exceptional guest experiences for international travelers. Your role will involve booking journeys, destinations, and hotels, while delivering best-in-class luxury service via phone, video calls, and email. You will also support our global sales organisation...
-
Luxury Brand Ambassador
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob Title: Portuguese Speaking Experience Centre AmbassadorJob Purpose:We are seeking a highly motivated and customer-focused individual to join our team as a Portuguese Speaking Experience Centre Ambassador. As a key member of our Global Sales Organization, you will be responsible for delivering exceptional guest experiences, supporting our sales efforts,...
-
Japanese Speaking Centre Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob Title: Japanese Speaking Centre AmbassadorThis role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.Key Responsibilities:Book all aspects of the guest journey, including...
-
Ambassador of Chinese Speaking Centre
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Title: Chinese Speaking Centre AmbassadorThis role is ideal for individuals who are passionate about delivering exceptional guest experiences and are fluent in Chinese.Key Responsibilities:Book and manage guest journeys, including cruise itineraries, shore experiences, and pre/post travel arrangements.Provide personalized luxury service to international...
-
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeTravel Customer Agent OpportunityA well-established hospitality client is seeking a Portuguese-speaking Travel Customer Agent to join their team in Johannesburg on a permanent basis.This role involves working at the office, various shifts Monday to Sunday with 2 days' off, supporting the global market.Key qualifications and experience include:MatricNo less...
-
Ambassador of Chinese Speaking Centre
2 months ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob Title: Chinese Speaking Centre AmbassadorThis role is for passionate, enthusiastic, and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.Key Responsibilities:Book all aspects of the guest journey, including...
-
Portuguese Language Travel Agent Position
6 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Title: Portuguese Language Travel Customer AgentA leading hospitality company is seeking a Portuguese speaking customer service representative to join their team in Johannesburg.Key Responsibilities:Provide excellent customer service to clients via various platforms.Responsible for guest journey, including bookings and itineraries.Drive continuous...
-
Experience Centre Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob Title: Experience Centre Ambassador – Japanese SpeakingWe are seeking a highly skilled and experienced individual to join our dynamic team as an Experience Centre Ambassador. As a key member of our Global Sales Organisation, you will be responsible for delivering exceptional guest experiences, supporting our sales efforts, and contributing to the...
-
Experience Centre Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob Title: Experience Centre Ambassador - Chinese SpeakingWe are seeking a highly skilled and experienced individual to join our dynamic team as an Experience Centre Ambassador. As a key member of our Global Sales Organisation, you will be responsible for delivering exceptional guest experiences, supporting our sales efforts, and contributing to the growth...
-
Global Experience Ambassador
5 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Title: Global Experience AmbassadorJob Summary:We are seeking a passionate and enthusiastic individual to join our team as a Global Experience Ambassador. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our guests, providing them with unforgettable experiences and ensuring their loyalty to...
-
Experience Centre Ambassador
4 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob Title:Experience Centre Ambassador – Japanese SpeakingJob Purpose:We are seeking a highly motivated and enthusiastic individual to join our dynamic team as an Experience Centre Ambassador. As a key member of our Global Sales Organization, you will provide exceptional guest experiences, support our sales efforts, and contribute to the growth of a...
-
Johannesburg, Gauteng, South Africa MPC Recruitment Full timeJob DescriptionJob Title: Experience Centre Ambassador – French SpeakingCompany: MPC RecruitmentAbout the Role:We are seeking a highly skilled and fluent French speaking customer service representative to join our team as an Experience Centre Ambassador. The successful candidate will be responsible for delivering exceptional service to our guests, managing...
-
Customer Experience Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob Title: Chinese Speaking Centre AmbassadorThis role is for passionate, enthusiastic, and friendly individuals who enjoy being part of a dynamic team, learning new skills, and making a difference while contributing to the future of a start-up brand.Key Responsibilities:Book all aspects of the guest journey, including journeys, destinations, pre/post...
-
Customer Experience Ambassador
2 months ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob Title: Chinese Speaking Centre AmbassadorThis role is for passionate, enthusiastic, and friendly individuals who enjoy being part of a dynamic team, learning new skills, and making a difference while contributing to the future of a start-up brand.Key Responsibilities:Book all aspects of the guest journey, including journeys, destinations, pre/post...
-
Air Services Centre Ambassador
2 months ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full time{"Job Title": "Air Services Centre Ambassador", "Job Description": "Key ResponsibilitiesAs an Air Services Centre Ambassador, you will be responsible for delivering exceptional guest experiences by booking and managing all aspects of the guest journey, including journeys, destinations, hotels, and air transportation.Key Accountabilities:Book and manage guest...
-
Ambassador of Luxury Experiences
2 weeks ago
Johannesburg, Gauteng, South Africa MPC Recruitment Full timeRole OverviewMPC Recruitment is seeking a highly skilled and enthusiastic individual to join our team as an Experience Centre Ambassador. This is an exciting opportunity to work with a reputable international company in the hospitality industry.Key ResponsibilitiesManage Guest Bookings: Handle all elements of the guest journey, from itineraries to...