Luxury Africa Travel Professional
1 month ago
**Company Overview**
CME Recruitment is an award-winning tour operator seeking a seasoned Travel Expert to join our team in Cape Town.
The ideal candidate will possess extensive knowledge of Africa and the Indian Ocean, with a passion for crafting bespoke luxury trips for discerning clients.
**Salary:** We offer a market-related salary ranging from R500,000 to R700,000 per annum, depending on experience, plus attractive benefits.
**Job Description**
As a Travel Expert, you will be responsible for creating high-quality, tailor-made itineraries for a diverse range of traveler segments. Your end-to-end sales process will include planning, costing, refining, and confirming itineraries, as well as post-travel communications.
You will also be expected to:
- Curate exceptional travel experiences that exceed client expectations;
- Convert warm sales leads via email, telephone, and video calls;
- Presentation of travel itineraries customized to clients' unique requirements, along with relevant supporting information and advice;
- Deliver gold-standard client service at all stages of the sales process to foster repeat and referral business;
- Proactively expand product knowledge, staying abreast of industry developments to ensure expertise across our specialist product portfolio;
- Maintain up-to-date commercial knowledge of properties, flight routings, and logistics;
- Foster strong working relationships with colleagues and trade partners, exhibiting a solid team ethic.
**Desired Skills & Qualifications**
To succeed in this role, you will require:
- A minimum of 4 years' experience as a Travel Consultant in a tailor-made travel environment, working with complex Southern Africa and East African itineraries;
- First-hand knowledge of our core destinations within sub-Saharan Africa;
- Demonstrable sales performance in a target-driven environment;
- Excellent communication skills, both written and verbal;
- Outstanding customer service skills and attention-to-detail;
- Advanced levels of IT literacy;
- Highly-organised with strong time management skills;
- Results-orientated;
- Knowledge of the Indian Ocean and Indian Subcontinent;
- GDS/flight operating systems.
**Benefits**
We offer a hybrid work arrangement (after probation period), a competitive salary package, and attractive benefits to support your success in this role.
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