Strategic Operations Leader

3 days ago


Durban, KwaZulu-Natal, South Africa Starbucks South Africa Full time

Area Manager Role Overview

Starbucks is seeking a skilled and experienced Area Manager to oversee multiple store locations in the DURBAN REGION. The ideal candidate will have a passion for excellence and thrive in a fast-paced environment.

Key Responsibilities:

  • Lead and Inspire: Manage and mentor store managers to foster a culture of collaboration and growth.
  • Operational Excellence: Ensure consistency and quality across all stores, maintaining Starbucks' high standards.
  • Strategic Planning: Drive business performance by implementing innovative strategies to boost sales and customer satisfaction.
  • Financial Management: Oversee budgeting, forecasting, and financial performance to achieve targets.
  • Customer Focus: Champion exceptional customer service and enhance the Starbucks experience.

Requirements:

  • Experience: 3+ years of multi-unit management experience, preferably in hospitality, retail, or food & beverage.
  • Management: 5+ years of store management experience and/or 2+ years of area manager experience, responsible for running multiple stores, coffee shops, restaurants, and retail stores.
  • Leadership: Strong leadership and interpersonal skills with a proven track record of team development.
  • Analytical Skills: Ability to analyze data and trends to make informed business decisions.
  • Adaptability: Comfortable with change and able to thrive in a fast-paced, dynamic environment.
  • Passion for Coffee: A genuine love for coffee and the Starbucks brand.

Why Join Starbucks?

Be part of a diverse and inclusive team that values your unique perspective. Access to continuous learning and development opportunities to advance your career. Ready to make a difference? Join us in creating extraordinary moments, one cup at a time.



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